Inside Sales Executive

5 days ago

Bhandup West Mumbai Maharashtra, India Destiny Clothing Full time

**Key Responsibilities**:

- **Sales and Consultation**: Understand customer needs and provide expert recommendations on printing techniques, designs, and product options.
- **Order Processing**: Guide customers through the order process, from initial consultation to payment and delivery.
- **Customer Relationship Management**: Build and maintain strong relationships with clients, ensuring customer satisfaction and repeat business.
- **Product Knowledge**: Stay up-to-date with the latest trends in t-shirt printing and be able to educate customers on our offerings.
- **Upselling & Cross-Selling**: Proactively suggest additional products and services that align with customers’ needs.
- **Follow-up**: Regularly follow up with leads and clients to ensure their questions are answered and their orders are processed smoothly.
- **Target Achievement**: Meet or exceed monthly and quarterly sales targets while ensuring high levels of customer satisfaction.
- **Reporting**: Maintain accurate records of sales activities and customer interactions in the CRM system.

**Key Requirements**:

- Proven experience in inside sales, telesales, or customer service (preferably in the printing or apparel industry).
- Excellent communication and interpersonal skills, both written and verbal.
- Strong negotiation and closing skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Knowledge of CRM software and MS Office Suite.
- A positive attitude, strong work ethic, and willingness to learn.
- Attention to detail and strong organizational skills.
- Previous experience in the fashion or printing industry is a plus but not required.

Pay: ₹11,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Compensation Package:

- Performance bonus

Schedule:

- Day shift

**Experience**:

- Sales: 1 year (required)

Work Location: In person

**Speak with the employer**
+91 8169908625

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