Inside Sales Executive
7 days ago
Job Title: Tele caller – Car Loan Sales
Department: Auto Loans – Telesales
Location: [Mumbai Bhandup West]
Reports To: Team Leader
Key Responsibilities:
- Make outbound calls to potential and existing customers to promote car loan products.
- Explain loan features, eligibility criteria, interest rates, and documentation requirements clearly and accurately.
- Follow up with leads, prospects, and pending loan applications to drive conversions.
- Schedule appointments with field sales representatives or branch personnel if required.
- Maintain a daily calling log and update CRM systems with accurate customer details and call outcomes.
- Handle customer queries and provide appropriate resolutions or escalate as needed.
- Work closely with the loan processing and field sales teams to ensure smooth application flow.
- Meet daily, weekly, and monthly call and conversion targets.
Required Skills & Qualifications:
- Minimum qualification: 12th pass or a Graduate in any discipline.
- 0–2 years of experience in tele calling, telesales, or banking sales (freshers with good communication skills may apply).
- Knowledge of car loan products and banking processes is an advantage.
- Strong verbal communication and convincing skills.
- Good listening skills and ability to handle objections. Fluency in [Local Language] and Hindi/English as per the region.
Key Performance Indicators (KPIs):
- Number of calls made per day.
- Lead conversion rate.
- Appointments booked for field sales or loan processing.
- Number of loan applications initiated and processed.
- Customer satisfaction score (CSAT). Call quality and adherence to scripts/compliance.
Employment Type: Full-Time Compensation:
Fixed Salary + Performance-Based Incentives
Salary: 1.50 LPA to 3 LPA
For More details, contact me directly:
Job Types: Full-time, Permanent
Pay: ₹15, ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Provident Fund
Education:
- Secondary(10th Pass) (Required)
Experience:
- Inside sales: 1 year (Required)
- Banking: 1 year (Preferred)
Work Location: In person
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