Customer Support

3 days ago


Pune, India SKYLARK HR SOLUTIONS Full time

**Job description**:

- Excellent communication CEFR B2, C1, C2.
- Mandatory B2C voice process experience (B2B will not be considered)
- Customer service experience into telecom industry is must.
- Excellent communication skills to attend/resolve client issues on calls/chat/mail.
- Analytical problem solvers who will understand issues and to resolve customer issues
- Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently
- Being proactive and show the utmost respect for customer’s time
- Good time management, ensuring all contacts with customers add value

**Salary**: Up to ₹600,000.00 per year

**Benefits**:

- Health insurance

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

Application Question(s):

- Notice period ?
- how many years of experience in customer support (voice process)?

**Education**:

- Bachelor's (preferred)

**Speak with the employer**
+91 9025134482


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