Customer Support

Simplifai is a Global IT company specializing in process automation with help of Artificial Intelligence. We are looking for Technical Support Engineer at our Baner, Pune Office. Job description - Responsible for 1st and 2nd line support for our customers using Simplifai's Digital Employees - Respond to customers within SLAs with proper plan for...

Job Title: Customer Support Location: Hinjewadi Phase 1, Pune Company Overview: Join one of the fastest-growing IT services companies, where innovation and cutting-edge technology drive our growth. We deliver scalable, data-driven solutions to global clients. Job Summary: We are seeking a motivated and customer-focused Customer Support Executive to join our...

Responsibilities: * Manage office operations: administrative support, coordination, travel arrangements * Maintain confidentiality: sensitive information handling * Provide exceptional customer service: front desk duties

Identify customer needs and help customers use specific features. - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users). - Update our internal databases with information about technical issues and useful discussions with customers. - Monitor customer complaints on social media and reach out to provide...

**Job description**: - Excellent communication CEFR B2, C1, C2. - Mandatory B2C voice process experience (B2B will not be considered) - Customer service experience into telecom industry is must. - Excellent communication skills to attend/resolve client issues on calls/chat/mail. - Analytical problem solvers who will understand issues and to resolve customer...

Company : Infosys BPM profile : Customer support Associate Qualification : Graduation Experience : 1 year Location : Pune **Responsibilities**: - Excellent communication skills to attend/resolve client issues on calls/chat/mail. - Communication scale - **CEFR :C1, C2**: - Analytical problem solvers who will understand issues and to resolve customer...

Company : Infosys BPM profile : Customer support Associate Qualification : Graduation Experience : 1 year Location : Pune **Responsibilities**: - Excellent communication skills to attend/resolve client issues on calls/chat/mail. - Communication scale - **CEFR :C1, C2**: - Analytical problem solvers who will understand issues and to resolve customer...

1.Fluent in English/Hindi/Marathi Language 3. Identify customer needs and help customers for required products 4. Analyze and report for the service and sales requirements generated and attained 5. Update our internal databases with information about technical issues and useful discussions with customers 6. Monitor customer complaints on all platforms...

Company : Infosys profile : Customer support Associate Qualification : Graduation Experience : Fresher - 1 year Location : Pune Language : English **Job Types**: Full-time, Regular / Permanent **Salary**: Up to ₹240,000.00 per year Schedule: - Day shift Ability to commute/relocate: - Bangalore, Karnataka: Reliably commute or planning to relocate...

Minimum Required Experience : 3 years Full Time **Skills**: - Customer Handling- Customer Success- Customer Retention StrategiesDescription **About SolarSquare Energy Pvt Ltd** - SolarSquare is one of India's top 10 Rooftop solar companies enabling homes & housing societies across India to go solar. We are a team of hustlers and mission-driven...