
Customer Support
4 days ago
Identify customer needs and help customers use specific features.
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users).
- Update our internal databases with information about technical issues and useful discussions with customers.
- Monitor customer complaints on social media and reach out to provide assistance.
- Share feature requests and effective workarounds with team members
- Inform customers about new features and functionalities.
- Follow up with customers to ensure their technical issues are resolved.
- Gather customer feedback and share with our Product, Sales and Marketing teams.
- Assist in training junior Customer Support Representatives.
**Salary**: ₹17,500.00 - ₹27,500.00 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
-
Customer Support
3 days ago
Pune, India Provakil Full time**Company** Provakil is a new-age legal operations management suite for enterprises. Provakil provides an integrated SaaS platform for legal teams to manage all aspects of legal operations including litigation, contracts, compliances, and intellectual property with customized workflows and analytics. We provide automatic data updates from 8000+ courts,...
-
Customer Support
2 days ago
Pune, Maharashtra, India Centralogic Full time US$ 40,000 - US$ 80,000 per yearJob Title: Customer SupportLocation: Hinjewadi Phase 1, PuneCompany Overview: Join one of the fastest-growing IT services companies, where innovation and cutting-edge technology drive our growth. We deliver scalable, data-driven solutions to global clients.Job Summary:We are seeking a motivated and customer-focused Customer Support Executive to join our...
-
Admin Support
2 days ago
Pune, Maharashtra, India Rudrasiddhi Support Services (opc) Pvt. Full time ₹ 6,00,000 - ₹ 12,00,000 per yearResponsibilities:* Manage office operations: administrative support, coordination, travel arrangements* Maintain confidentiality: sensitive information handling* Provide exceptional customer service: front desk duties
-
Customer Support
2 days ago
Pune, Maharashtra, India 2coms Full time ₹ 2,50,000 - ₹ 3,00,000 per yearSUMMARY Job Opening: International Customer Support RoleOur client, a leading global professional service company, is seeking a dedicated individual to join their team as an International Customer Support Representative. This position is based in Pune and requires working from the office.Responsibilities:Handle customer inquiries via phone in different time...
-
Customer Support
2 days ago
Pune, India SKYLARK HR SOLUTIONS Full time**Job description**: - Excellent communication CEFR B2, C1, C2. - Mandatory B2C voice process experience (B2B will not be considered) - Customer service experience into telecom industry is must. - Excellent communication skills to attend/resolve client issues on calls/chat/mail. - Analytical problem solvers who will understand issues and to resolve customer...
-
Customer Support
2 days ago
Pune, India Lancesoft Full timeCompany : Infosys BPM profile : Customer support Associate Qualification : Graduation Experience : 1 year Location : Pune **Responsibilities**: - Excellent communication skills to attend/resolve client issues on calls/chat/mail. - Communication scale - **CEFR :C1, C2**: - Analytical problem solvers who will understand issues and to resolve customer...
-
Customer Support
2 days ago
Pune, India i2e Consulting Pvt. Ltd. Full time1.Fluent in English/Hindi/Marathi Language 3. Identify customer needs and help customers for required products 4. Analyze and report for the service and sales requirements generated and attained 5. Update our internal databases with information about technical issues and useful discussions with customers 6. Monitor customer complaints on all platforms...
-
Customer Support
2 days ago
Pune, India Solar Square Full timeMinimum Required Experience : 3 years Full Time **Skills**: - Customer Handling- Customer Success- Customer Retention StrategiesDescription **About SolarSquare Energy Pvt Ltd** - SolarSquare is one of India's top 10 Rooftop solar companies enabling homes & housing societies across India to go solar. We are a team of hustlers and mission-driven...
-
Customer Support
4 weeks ago
Pune, Maharashtra, India Enhancor Full timeOverview:Enhancor is a customer service firm specializing in outsourced accounting, regulatory compliance, information technology, and financial services for real estate and property management companies based in the U.S. With an office in Pune, Enhancor provides 24/7, around-the-clock resources to its clients. The Enhancor team has experience interfacing...
-
Customer Support
2 weeks ago
Pune, Maharashtra, India Enhancor Full timeOverview: Enhancor is a customer service firm specializing in outsourced accounting, regulatory compliance, information technology, and financial services for real estate and property management companies based in the U.S. With an office in Pune, Enhancor provides 24/7, around-the-clock resources to its clients. The Enhancor team has experience interfacing...