Female Banking Associate Required
1 week ago
As an Associate at Bank, your job role would typically involve various responsibilities related to managing the operations and customer service within the bank branch. Here's a general overview of what you might expect:
1. **Customer Service**: Providing excellent customer service is a primary responsibility. This includes addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.
2. **Operations Management**: Overseeing the day-to-day operations of the branch, including cash management, transaction processing, and adherence to banking regulations and policies.
3. **Team Management**: Supervising and guiding the branch staff, including tellers, customer service representatives, and other support staff. This involves training, performance evaluation, and ensuring teamwork and efficiency.
4. **Sales and Business Development**: Supporting sales efforts to meet branch targets for various banking products and services, such as loans, deposits, and investment products. This may involve cross-selling and upselling to existing customers and acquiring new customers.
5. **Risk Management and Compliance**: Ensuring compliance with regulatory requirements and internal policies to minimize operational and financial risks. This includes monitoring transactions for suspicious activity and implementing security measures.
6. **Relationship Management**: Building and maintaining relationships with customers, local businesses, and community stakeholders to promote the bank's services and foster a positive reputation.
7. **Reporting and Documentation**: Maintaining accurate records of transactions, preparing reports for management, and ensuring proper documentation for audits and regulatory purposes.
Overall, the Associate role at a Bank requires a combination of leadership, customer service skills, financial acumen, and regulatory knowledge to effectively manage branch operations and contribute to the bank's growth and success.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹22,000.00 - ₹27,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Monday to Friday
Supplemental Pay:
- Performance bonus
- Yearly bonus
Work Location: In person
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