Center Supervisor

4 days ago

Bengaluru, India BHIVE Workspace Full time

BHIVE Workspace - Bengaluru - Referral Category: Category 5 - 2 - 3 Years - **Role**: Center Supervisor **Experience Range**: 2 - 4 years experience in coworking, hospitality or facility management is preferred **Qualification**:12th pass, ITI or a diploma in a related field **Interview Process**: Applicant questionnaire > Assessment > Face to Face Rounds > HR Round **About the Company**: Our mission is to be India’s largest and most comprehensive platform for commercial real estate rental solutions, driven by a customer-centric mindset. We strive to be the go-to partner of choice for customers by offering best-in-class customer experience, value for money, tailor-made solutions and the best selection. **Employee Referral Policy**: **Category **:Referral Category 5 **Role Summary**: The Center Supervisor plays a pivotal role in ensuring the smooth and efficient operation of our coworking centers. This role involves managing day-to-day operations, supervising a team of support staff and delivering exceptional service to our members. The Center Supervisor will be responsible for maintaining a positive and productive atmosphere within the center and ensuring that all member needs are met. **Why join BHIVE**: - Collaborative environment: BHIVE values teamwork and collaboration, fostering creativity and providing opportunities for learning. - Career growth: BHIVE invests in employee development and opportunities for career growth. - Impactful work: Working at BHIVE means making a real impact on the startup ecosystem in India. **Key Deliverables**: - Welcome and check-in members and guests upon arrival - Supervise and lead a team of center staff, including receptionists, maintenance personnel and cleaning staff to ensure that they are meeting customer needs and maintaining the facility to a high standard - Assist with daily operations, including meeting room bookings, member inquiries, and space maintenance - Maintain records of center occupancy, member profiles, and maintenance activities. - Support the Center Manager with administrative tasks, including scheduling, invoicing, reporting, managing events and activities within the center to foster a sense of community among members. - Ensure that members have a seamless experience, including onboarding, orientation, and ongoing support. - Ensure that the space is clean, organized, and presentable at all times - Manage the day-to-day operations of a BHIVE center, including opening and closing procedures and coordinate with vendors and service providers for facility maintenance and repairs. - Act as the primary point of contact for members, addressing their inquiries, concerns and requests promptly and professionally. - Manage the center’s budget, including tracking expenses, purchasing supplies and ensuring profitability - Conduct tours of the center for potential new members and follow up on leads to increase membership - Stay up-to-date with industry trends and best practices to ensure the center is competitive and meeting member needs **Key Competencies and Skills**: - 12th pass, ITI or a diploma in a related field. - Previous experience in coworking, hospitality or facility management is preferred - Strong leadership and team management skills. - Good communication and interpersonal skills. - Ability to work independently and take initiative. - Attention to detail and strong organizational skills. - Flexibility to work longer hours as per business needs **How To Apply?

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