Virtual Customer Support Associate

2 weeks ago


Andhra Pradesh, India ADCI - Andra Pradesh Full time

**What qualifications do we need from you?**
- Minimum age: 18 years old
- Have the right to work in India
- Strong communication skills in English (both written and oral fluency)
- Experience working with a computer
- The availability to work varying shifts from Monday to Sunday within the operating hours of 6 am and 11 pm
- Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required)
- You'll need a quiet, distraction free work space (dedicated office space with a desk and chair)
- From a technical perspective, a minimum broadband connection of 20MB download speed and 8MP upload speed using a hard-wire ethernet internet connection (no WIFI).

**Work from home with Amazon Customer Service**

**Role**:Customer Service Associate

**Job Type**:full-time/part-time

**Location**:Telangana, India

Our mission at Amazon is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that’s why you’ll find we approach things differently here. You won’t be asked to read from a script or learn dialogue by heart. Instead we’ll provide you with the training you need to problem solve for our customers. You’ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love.

**What will you do as a Customer Service Associate?**

**What are your hours?**
This role requires working variable hours to match when customers need us most. You will work overnight/day/late shifts and your work week is minimum 40 hrs, for example: 4x10hrs or 5x8hrs. In order to match our customer demand, we schedule based on a variety of different shift patterns within the operating hours of 6 am and 11 pm Sunday to Monday. You may be required to work national holidays. You will learn more about your exact schedule closer to your start date.

**What qualifications do we need from you?**
- Minimum age: 18 years old
- Have the right to work in India
- Strong communication skills in English (both written and oral fluency)
- Experience working with a computer
- The availability to work varying shifts from Monday to Sunday within the operating hours of 6 am and 11 pm
- Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required)
- You'll need a quiet, distraction free work space (dedicated office space with a desk and chair)
- From a technical perspective, a minimum broadband connection of 20MB download speed and 8MP upload speed using a hard-wire ethernet internet connection (no WIFI).

**What strengths will you bring?**
- Hard-working, articulate, and detail-oriented
- Friendly and customer-focused in every situation
- Ability to learn quickly and embrace change
- Comfortable multi-tasking in a high-energy environment.

**What benefits will you receive?**
One of the great things about joining Amazon’s Customer Service team is that you don’t need past experience in customer service. You’ll receive training and be provided with a complete equipment package when you join. Additionally, we offer a number of benefits, including:

- Medical insurance
- Pension plan
- Internet allowance
- Lifestyle benefits and retail discounts through our Amazon Extras program
- Expert training and ongoing opportunities to learn more and develop your skills

If successful, we will contact you about next steps
- Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build._



  • Gwalior, Madhya Pradesh, India Amazon.com Full time

    **Work from home with Amazon Customer Service!** **Role**:Virtual Customer Service Associate**Job Type**:Seasonal (Contractual) - **Location**:Work from home in Madhya Pradesh - **Role: Virtual **Customer Service Associate - Our mission at Amazon is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of...


  • Gwalior, Madhya Pradesh, India ADCI - Madhya Pradesh Full time

    **What qualifications do we need from you?** - Minimum age: 18 years old - Have the right to work in India - Strong communication skills in English (both written and oral fluency) - The availability to work varying shifts from Monday to Sunday within the operating hours - Willingness and ability to work in rotating shifts (i.e. early, late, overnight,...


  • Visakhapatnam, Andhra Pradesh, India ADROIT SOFTWARE TECHNOLOGY Full time

    **Position**: Customer Support Representative **Responsibilities**: - Handle customer inquiries, complaints, and feedback via phone. - Ensure customer satisfaction through timely and accurate information about the company's e-commerce products and services. - Manage calls with professional etiquette. - Answer incoming calls regarding products and...


  • Madhya Pradesh, India ADCI - Madhya Pradesh Full time

    **Qualifications Required** Minimum qualification is 10 + 2. Any graduate Shifts: Rotational Benefits: NSA, OT, Zeta Meal Card - “Many of the problems we face have no textbook solution, and so we-happily-invent new ones.” - Jeff Bezos_ We want you to help share and shape our mission to be Earth's most customer-centric company. Amazon's evolution from...


  • Noida Sector 62, Noida, Uttar Pradesh, India Virtual Street Group Full time

    **Domain -** **Virtual Property Management**: - **Experience -** 0-1 years - **Location -** Sector - 62, Noida (On-Site) - **Working Days-** Monday - Friday - **Shift Timings-**EST/PST Shift Timings - **Qualification-** Graduation (any stream) **Key Responsibilities**: - Handle tenant and vendor coordination for maintenance and service requests - Perform...


  • Uttar Pradesh, India ADCI - Uttar Pradesh Full time

    **What qualifications do we need from you?** - Minimum age: 18 years old - Have the right to work in India - Strong communication skills in English (both written and oral fluency) - The availability to work varying shifts from Monday to Sunday within the operating hours - Willingness and ability to work in rotating shifts (i.e. early, late, overnight,...


  • Uttar Pradesh, India Amazon.com Full time

    **Role**:Virtual Customer Service Associate**Job Type**:Seasonal (Contractual) - **Location**:Work from home in Noida/Ghaziabad, Uttar Pradesh, India - Our mission at Amazon is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our...


  • Lucknow, Uttar Pradesh, India Trash tokri service management private limited Full time

    A Customer Support Associate is a professional who is responsible for providing assistance and information to customers regarding a company's products and services. They are often the first point of contact for customers and play a crucial role in maintaining customer satisfaction and loyalty.Responsibilities of a Customer Support Associate include...


  • Noida, Uttar Pradesh, India Mosahay associate pvt ltd Full time

    An international voice process **requires the customer service representatives to handle inbound and outbound calls from customers from different countries**. They interact with customers over the phone in various languages and time zones to provide support, address inquiries, and resolve issues. **Job Types**: Full-time, Permanent, Fresher Pay:...


  • Noida, Uttar Pradesh, India Mosahay associate pvt ltd Full time

    An international voice process job involves handling customer queries and orders over the phone in one or more international languages. It's a specialized role that's a key part of global customer support. Some responsibilities of an international voice process job include: - Answering customer inquiries - Handling customer complaints and resolving issues -...