CRM Executive
6 days ago
**Roles-**
Manage customer relationships and ensure high levels of satisfaction with our existing clients.
Develop and implement personalized customer engagement strategies.
Collaborate with the sales and marketing teams to drive sales growth with proper followup.
Provide exceptional customer after sales service and support.
Maintain an in-depth knowledge of jewelry products and industry trends.
Collect and analyze customer feedback to improve services and offerings.
**Qualification-**
Bachelor's degree in Business, Marketing, or a related field.
Proven experience in a customer service or CRM role, preferably in the jewelry industry.
Strong understanding of CRM software and customer relationship management principles.
Excellent communication and interpersonal skills.
Ability to analyze customer data and feedback to develop engagement strategies.
Knowledge of jewelry products and industry trends
**Benefits**:
- Paid time off
- Provident Fund
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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