Inside Sales Executive

2 weeks ago

PimpriChinchwad Maharashtra, India annapurna lakdi ghana Full time

**Job Title: CRM Specialist for Cold-Pressed Edible Oil Sales**

**Job Summary**:
As a Customer Relationship Management (CRM) Specialist for Cold-Pressed Edible Oil Sales, your primary responsibility will be to develop and maintain strong relationships with existing and potential customers. You will play a crucial role in managing customer interactions, understanding their needs, and ensuring satisfaction through effective communication and support. This position requires a combination of sales acumen, communication skills, and technical proficiency in CRM tools.

**Key Responsibilities**:

- **Customer Relationship Management**:

- Utilize CRM tools to manage and analyze customer interactions, preferences, and purchasing behavior.
- Build and maintain strong, long-lasting customer relationships through personalized communication and engagement strategies.
- Address customer inquiries, concerns, and feedback promptly and effectively.
- **Sales Support**:

- Collaborate with the sales team to understand customer requirements and contribute to the development of effective sales strategies.
- Provide support in generating sales leads and opportunities through CRM data analysis.
- Assist in creating and maintaining customer profiles, ensuring accurate and up-to-date information.
- **Communication and Follow-up**:

- Initiate regular communication with customers to understand their satisfaction levels and gather feedback.
- Implement follow-up strategies to ensure customer retention and identify opportunities for upselling or cross-selling.
- **Data Analysis and Reporting**:

- Analyze CRM data to identify trends, patterns, and opportunities for improvement.
- Generate reports on sales performance, customer satisfaction, and other relevant metrics.
- **Training and Collaboration**:

- Train team members on CRM tools and best practices to ensure consistent and effective use across the sales department.
- Collaborate with cross-functional teams to integrate CRM data into overall business strategies.

**Qualifications**:

- Bachelor's degree in Business, Marketing, or a related field.
- Proven experience in customer relationship management, preferably in the food or agricultural industry.
- Familiarity with CRM software (e.g., Salesforce, HubSpot) and proficiency in Microsoft Office suite.
- Strong communication and interpersonal skills.
- Analytical mindset with the ability to translate data into actionable insights.
- Team player with a collaborative and solution-oriented approach.
- Understanding of the cold-pressed edible oil market is a plus.

**Benefits**:

- Competitive salary and performance-based incentives.
- Health insurance and other benefits.
- Opportunities for professional development and career advancement.
- A dynamic and inclusive work environment.

**Job Types**: Full-time, Permanent

**Salary**: ₹14,000.00 - ₹18,000.00 per month

**Benefits**:

- Leave encashment

Day range:

- Monday to Friday
- Weekend availability

Shift:

- Day shift
- Fixed shift

Supplemental pay types:

- Commission pay
- Performance bonus

Travel requirement:

- No travel

**Experience**:

- total work: 1 year (required)

Ability to Commute:

- Pimpri-Chinchwad, Maharashtra (required)

Ability to Relocate:

- Pimpri-Chinchwad, Maharashtra: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 7420034444

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