Customer Service International Chat Process

4 days ago

Delhi Delhi, India INTERNATIONAL SCHOOLING Full time

**Age not more than 30 years**

**Looking for Immediate Joiner - Male/Female**

**Current location should be Delhi NCR only with Excellent Communication Skills and typing speed**

Chat Process typically involves interacting with customers or clients through chat platforms to address their inquiries, concerns, or requests. The specific job responsibilities can vary depending on the industry and the company, but here are some common tasks associated with chat process jobs:
1. **Responding to Customer Inquiries**: Engaging with customers in real-time through chat to provide information, answer questions, and address concerns.

2. **Providing Customer Support**: Assisting customers with troubleshooting issues, resolving complaints, and guiding them through product or service-related problems.

3. **Offering Product or Service Information**: Educating customers about products or services, including their features, benefits, pricing, and availability.

4. **Processing Orders or Requests**: Assisting customers with placing orders, making reservations, scheduling appointments, or any other transactions that can be handled through chat.

5. **Troubleshooting Technical Issues**: Helping customers troubleshoot technical problems with products or services, and escalating complex issues to higher-level support teams when necessary.

6. **Upselling or Cross-selling**: Identifying opportunities to promote additional products or services that align with customer needs or preferences.

7. **Maintaining Records**: Documenting interactions with customers, recording relevant information, and updating customer profiles or databases as needed.

8. **Ensuring Customer Satisfaction**: Striving to provide excellent customer service and ensuring that customers are satisfied with the resolutions provided.

9. **Adhering to Guidelines and Policies**: Following company guidelines, procedures, and compliance regulations while interacting with customers through chat.

10. **Collaborating with Team Members**: Working closely with other team members, such as supervisors, managers, or colleagues in different departments, to address customer issues effectively.

**Job Types**: Full-time, Permanent

Schedule:

- Night shift

**Experience**:

- chat process: 1 year (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Work Location: In person

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹45,000.00 per month

Schedule:

- Day shift
- Night shift

Supplemental Pay:

- Performance bonus

Work Location: In person

  • Chat Support Executive

    19 hours ago

    Delhi, India LET'S CHAT 24X7 Full time

    Job Description **Job Type**: full-time - 5 days a week (Mon to Fri) Work Shift: Night Shifts (8 Hours - 8:30 P.M.ISTto 4:30 A.M.IST) Let's Chat 24x7 IT Services Pvt Ltd is a business Services Company based in India, which is the back office for Lets Chat 24x7 Ltd based in Edmonton Canada. We offer remote staffing solutions to various industry verticals...

  • International Chat Process

    2 weeks ago

    Delhi, Delhi, India AV Groups Full time

    Hiring Alert - International Chat Process Interview Location: Noida **Requirements**: Minimum 1 year International Chat (Dual Concurrency) experience 12th Pass & Above Immediate Joiners Preferred Ready to Relocate | Max Age: 42 **Salary**: - 12-17 Months Exp: ₹3,85,000 PA - 18-23 Months Exp: ₹4,10,000 PA - 24+ Months Exp: ₹4,33,000 PA Interview...

  • International Chat Process(Immediate Joiner,M/F)

    2 weeks ago

    Delhi, Delhi, India INTERNATIONAL SCHOOLING Full time

    **Age not more than 30 years** **Looking for Immediate Joiner - Male/Female** **Current location should be Delhi NCR only with Excellent Communication Skills and typing speed** Chat Process typically involves interacting with customers or clients through chat platforms to address their inquiries, concerns, or requests. The specific job responsibilities...

  • Chat Process

    1 week ago

    Saket, Delhi, Delhi, India Planyourworld Training Academy pvt ltd Full time ₹ 2,64,000 per year

    Job Title: Chat Process Executive – WhatsApp (AB Cart)Location: Saket, DelhiExperience: 0–2 yearsEmployment Type: Full-timeJob Summary:We are looking for motivated and customer-focused professionals to handle WhatsApp chat process for AB Cart. The role involves engaging with customers, answering queries, assisting in order placement, resolving issues,...

  • Chat/email International Customer Service

    6 days ago

    Delhi, India 2COMs Full time

    Chat process | Technical support desk**Non-Voice Process**: **Skill Set Required**: - Customer centric attitude - Typing speed >40 WPM - Basic understanding of android and smartphones - Familiar with North American and European culture. - Working experience in Order Management and technical support chat process is preferred - Basic understanding of customer...

  • Chat Process

    4 days ago

    Delhi University, Delhi, Delhi, India Air Weftgrip Full time

    This is a customer support role focused on resolving customer inquiries, issues, and complaints through real-time, text-based chat conversations, often requiring multitasking, excellent written communication, and problem-solving skills to maintain high customer satisfaction. **We require at least one year experience in online chat support**. This is **work...

  • Chat Process

    2 weeks ago

    Delhi, India BE Consultant Services Full time

    Employment Type Full-Time. We are searching for talented individuals to join us as Click to Chat Representatives. We need passionate team players who can help us capture the energy and initiative needed to deliver amazing customer service/sales each day. Our live chat portal is designed to help customers via live chat as they browse our website. As a Chat...

  • International Chat Process

    3 days ago

    New Delhi, India Uddo INC Full time

    **Responsibilities**: - Engage in chat conversations with international customers to address their inquiries, resolve issues, and provide support. - Ensure prompt and accurate responses to customer queries while maintaining a high level of professionalism and customer satisfaction. - Utilize product knowledge and resources to effectively assist customers...

  • International Chat Process

    19 hours ago

    New Delhi, India Uddo INC Full time

    **Responsibilities**: - Engage in chat conversations with international customers to address their inquiries, resolve issues, and provide support. - Ensure prompt and accurate responses to customer queries while maintaining a high level of professionalism and customer satisfaction. - Utilize product knowledge and resources to effectively assist customers...

  • Chat Process

    1 week ago

    Saket, Delhi, Delhi, India Planyourworld Training Academy pvt ltd Full time

    **Job Title**: Chat Process Executive - WhatsApp (AB Cart) **Location**: Saket, Delhi **Experience**: 0-2 years **Employment Type**: Full-time **Job Summary**: We are looking for motivated and customer-focused professionals to handle WhatsApp chat process for AB Cart. The role involves engaging with customers, answering queries, assisting in order...