Chat/email International Customer Service

1 day ago

Delhi, India 2COMs Full time

Chat process | Technical support desk**Non-Voice Process**:
**Skill Set Required**:
- Customer centric attitude
- Typing speed >40 WPM
- Basic understanding of android and smartphones
- Familiar with North American and European culture.
- Working experience in Order Management and technical support chat process is preferred
- Basic understanding of customer service metrics like CSAT, Quality and AHT- Determines requirements by working with customers
- Provide a delightful experience to the customers by resolving their issues
- Document all information according to standard operating procedures
- Handle customer complaints respectfully and professionally
- Recognize, document, and alert the management team for trends in customer contacts
- Follow up with customers wherever necessary

**Requirements**:

- Any graduate

6 months to 3 years Experience

Sector 72, Gurugram

RTO/ WFO

Shift: Rotational / Flexible (mostly night shift)

Upto 40k CTC

**Job Information**:
City

**Gurugram sector 72**
***

State/Province

**NCR**
***

Country

**India**
***

Industry

**Customer Service**
***

Zip/Postal Code

**122001

  • Customer Support Executive

    2 days ago

    Delhi, India HNR Tech Full time

    Job Brief:We are a team of driven and passionate colleagues who strive for top quality. A performance-driven work culture through collaborative review and feedback. Exposure to complex & and challenging projects within an international context.As a Customer Support- Chat & Email at HNR Tech, you will be responsible for guiding customers through their...

  • Customer Service Representative

    2 weeks ago

    Palam Extn, Delhi, Delhi, India MANVI INTERNATIONAL COURIER Full time ₹ 1,20,000 - ₹ 2,50,000 per year

    Job Summary:We are seeking a proactive and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for handling customer interactions across phone, email, and chat platforms, resolving shipment-related queries, and ensuring a seamless customer experience. This role requires excellent communication skills,...

  • International Chat Process

    2 weeks ago

    Punjabi Bagh, Delhi, Delhi, India INTERNATIONAL SCHOOLING Full time

    **Age not more than 30 years** **Looking for Immediate Joiner - Male/Female** **Current location should be Delhi NCR only with Excellent Communication Skills and typing speed and minimum 1 year of experience in International Chat process** Chat Process typically involves interacting with customers or clients through chat platforms to address their...

  • International Voice|| Customer Service

    7 days ago

    DoubleTree by Hilton Hotel Gurgaon - New Delhi NCR, India WNS Holdings Full time

    Hiring||Wns||Customer Service User Support Agents engage directly with Users to provide support and answer enquiries. Answer phone calls, chat, and emails to identify and troubleshoot issues Users face when using Products In providing the Services, meet and exceed the service levels and respective targets set forth in this SOW, including all metrics...

  • Customer Service Representative

    2 days ago

    Delhi, India TP Full time

    🌍 Job Title: International Customer Support Executive 📍 Location: Gurgaon (Remote – Work From Home) 🕒 Shift: Rotational, including night shifts 👥 Experience: 0–2 years | Freshers Welcome 📅 Joining: Immediate Role Overview: We’re looking for enthusiastic and customer-focused individuals to join our international support team. As a...

  • international Customer Support chat

    3 days ago

    Delhi, Gurugram, NCR, Noida, India KVC CONSULTANTS LTD Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Chat processKey Highlights:1: Graduate/UG fresher2: Candidate Must Not Have Any Exams in the Next 6 Months3: 24x7 Shifts4: 5 Days Working5: Both Side Cabs6: Excellent Communication Skills7: Immediate Joiners PreferredA Customer Support Specialist, also known as a Customer Service...

  • International Chat Process

    1 week ago

    Delhi, Delhi, India AV Groups Full time

    Hiring Alert - International Chat Process Interview Location: Noida **Requirements**: Minimum 1 year International Chat (Dual Concurrency) experience 12th Pass & Above Immediate Joiners Preferred Ready to Relocate | Max Age: 42 **Salary**: - 12-17 Months Exp: ₹3,85,000 PA - 18-23 Months Exp: ₹4,10,000 PA - 24+ Months Exp: ₹4,33,000 PA Interview...

  • Customer Service Representative

    2 days ago

    Delhi, India TP Full time

    Job Title:International Customer Support ExecutiveLocation:Gurgaon (Remote – Work From Home)Shift:Rotational, including night shiftsExperience:0–2 years | Freshers WelcomeJoining:ImmediateRole Overview:We’re looking for enthusiastic and customer-focused individuals to join our international support team. As a Customer Support Executive, you’ll handle...

  • Customer Service Representative

    17 hours ago

    Delhi, India TP Full time

    Job Title: International Customer Support ExecutiveLocation: Gurgaon (Remote – Work From Home)Shift: Rotational, including night shiftsExperience: 0–2 years | Freshers WelcomeJoining: ImmediateRole Overview: We’re looking for enthusiastic and customer-focused individuals to join our international support team. As a Customer Support Executive,...

  • International Chat Process(Immediate Joiner,M/F)

    1 week ago

    Delhi, Delhi, India INTERNATIONAL SCHOOLING Full time

    **Age not more than 30 years** **Looking for Immediate Joiner - Male/Female** **Current location should be Delhi NCR only with Excellent Communication Skills and typing speed** Chat Process typically involves interacting with customers or clients through chat platforms to address their inquiries, concerns, or requests. The specific job responsibilities...