Customer Service Representative

2 days ago

Delhi, India TP Full time
Job Title:
International Customer Support Executive
Location:
Gurgaon (Remote – Work From Home)
Shift:
Rotational, including night shifts
Experience:
0–2 years | Freshers Welcome
Joining:
Immediate
Role Overview:
We’re looking for enthusiastic and customer-focused individuals to join our international support team. As a Customer Support Executive, you’ll handle voice/email/chat interactions with global customers, ensuring prompt resolution and a seamless experience.
Key Responsibilities:
Manage inbound and outbound customer queries via voice/email/chat
Provide accurate information and resolve issues with empathy and professionalism
Maintain service quality and adhere to process guidelines
Document interactions and escalate unresolved concerns when necessary
Requirements:
Excellent verbal and written communication skills in English
Ability to work in rotational shifts (including night shifts)
Basic computer proficiency and typing skills
Freshers with strong communication are encouraged to apply
Must have a stable internet connection and quiet workspace

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