Customer service representative

1 week ago

Delhi, India TP Full time

Job Title: International Customer Support ExecutiveLocation: Gurgaon (Remote – Work From Home)Shift: Rotational, including night shiftsExperience: 0–2 years | Freshers WelcomeJoining: ImmediateRole Overview: We’re looking for enthusiastic and customer-focused individuals to join our international support team. As a Customer Support Executive, you’ll handle voice/email/chat interactions with global customers, ensuring prompt resolution and a seamless experience.Key Responsibilities:Manage inbound and outbound customer queries via voice/email/chatProvide accurate information and resolve issues with empathy and professionalismMaintain service quality and adhere to process guidelinesDocument interactions and escalate unresolved concerns when necessaryRequirements:Excellent verbal and written communication skills in EnglishAbility to work in rotational shifts (including night shifts)Basic computer proficiency and typing skillsFreshers with strong communication are encouraged to applyMust have a stable internet connection and quiet workspace

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