IT Helpdesk Support

Hi, - **Hiring Criteria**:_ Role**:IT Helpdesk (L1 100% Voice Support)** Experience**:0.6-2 year** Communication**:Excellent communication.** Location**:Gurgaon (Work from Office only)** Shift**:24*7, Predominantly night shifts/ US hours** **Notice Period: Immediate Joiner Only** **Mode of Interview: Face 2 Face...

Job Description:We are hiring a Helpdesk Executive with minimum 2 years of IT support/helpdesk experience.Responsibilities:Handle incoming support calls/emails.Log and assign tickets to relevant engineers.Provide first-level troubleshooting support.Maintain reports and track issue closure.Qualifications:Graduate in IT/Computer Science.2+ years of helpdesk...

JOB CONTENT AND SCOPE (fundamental role) Provide efficient and effective technical support to end-users within our global offices, as well as our remote workers via our ticketing system. Pride Support analysts will respond to user inquiries, diagnose, troubleshoot technical issues, and provide solutions to ensure mínimal disruption to...

ClinicMind, the nation’s leader in multi-specialty Electronic Healthcare Records (EHR) software and Revenue Cycle Management (RCM) services, seeks an IT Helpdesk Technician, you will be the first point of contact for internal employees or external customers seeking technical assistance regarding hardware, and software issues. You will work to ensure that...

-### **Key Responsibilities**: ** Troubleshoot basic hardware, software, and networking issues.** ** Assist users with installation, configuration, and usage of IT systems.** ** Escalate unresolved issues to higher-level technical teams.** ** Maintain accurate records of issues and solutions provided.** ** Ensure timely follow-ups and updates to users on...

**Application Support**: **Ticketing System & Helpdesk**: Manage incoming support requests via ticketing tool (e.g., ServiceNow, Jira, Freshdesk). Prioritize, assign, and track tickets to resolution while maintaining communication with users. Ensure detailed documentation of incidents, solutions, and change logs. **SLA & TAT Management**: Monitor and...

Who We Are At Kyndryl we design build manage and modernize the mission-critical technology systems that the world depends on every day So why work at Kyndryl We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable inclusive world for our employees our customers and our communities The Role Have you been...

**Greetings from TVS Electronics!** **Role**: L1 Desktop Support **Location**: Sector - 32, Gurugram **Experience**: Minimum 2 Years **Key Requirements**: - Proficient in installing **Windows 7 and 10** operating systems. - Hands-on experience with, **Lotus Notes/Outlook Client**, **antivirus**, and **patch management client installations and...

Genpact NYSE G is a global professional services and solutions firm delivering outcomes that shape the future Our 125 000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and...

Position: Deskside Engineer - L2 Support (DISPATCH)Contract Duration: 01-Year (Extendable/Maynot)Contract Type: B2B-Freelancing ContractWorking Type: On-Premises (Visit)Location: Gurgaon, Haryana, IndiaPaid Hourly: $12 To $15Role Summary: The Desktop Technician (Level 2) provides on-site and remote IT support for hardware, software, and application issues...