L2 Voice

Job Description:We are hiring a Cisco Voice Engineer (L2) with minimum 3 years of experience in Cisco UC solutions. Candidate should have strong hands-on experience with Cisco Call Manager, Unity, and IP Telephony.Responsibilities:Manage Cisco Unified Communication systems (CUCM, Unity, Jabber).Troubleshoot voice-related incidents and escalations...

Voice Support Engineer L2 (Level 2 Support)Role OverviewThe Voice Support Engineer (L2) is responsible for the management, operation, and optimization of global enterprise voice infrastructure. This role ensures high availability, security, and compliance of voice services, supporting business continuity and seamless collaboration across global sites.Key...

ROLE : SERVICE DESK (Voice Support) - LOCATION : Bangalore - JOB DESIGNATION : SERVICE DESK MANAGEMENT JOB DESCRIPTION : Managing one or more customer service or service desk functions. Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services. Delivering customer service through...

**Has worked as an L2 Agent/Advisor or in Escalations Team/Department in the previous company for at least 6 months or more**: - Identify and escalate issues to respective Point of Contact / In respective channel - ** Familiar with Ticketing Portals like FreshDesk/FreshChat**: - Good written and verbal communication skills especially in English/Hindi - Has...

Job Description:About the role:Looking for an energetic Voice-based on-call customer support professionals who are strong in Electrical/Electronic domain basics for troubleshooting of various BMS (Building Management System), HVAC Assets of Customers across the Globe. Individual must be willing to work in Night Shifts.Roles & Responsibilities:Support &...

Company DescriptionAt VIS Networks (Voice Infrastructure Services), we believe in the future of technology services. Our goal is to deliver flexible service models that adapt to the changing technology needs of customers, ensuring investment protection and timely fulfillment of client requirements at reduced costs. We supply, implement, and manage customer...

HR: 7619439463 Service Desk Analyst JD We can have L1 & l2 based on experience and some of these may not be applicable - 3- 6+ years’ experience in a Voice based Service Desk environment. - Aware of and adhered to standard Service Desk SLA’s - Has experience troubleshooting Hardware, Software and Application issues - Has experience in handling...

Job Description Role : Voice based On-Call Customer Support Location : Bangalore Full/ Part-time: Full Time Build a Career With Confidence Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in...

**GPON/L2/Auto Test Engineer** **Requirement**: - Take ownership of features from concept to delivery through Automation & Manual testing - Experience in testing products built using open source components - Deep understanding of PON Standards and relevant L2 technologies - To develop & maintain automation suites for long term usage - Hands-on automation...

Job Description Back Who are we At BCE Global Tech we are on a mission to modernize global connectivity, one connection at a time. We aim to build the highway to the future of communications, media and entertainment, determined to emerge as a powerhouse within the technology landscape in India team in Bengaluru. We bring ambitions to life through design...