Voice Process
4 weeks ago
Job Description Role : Voice based On-Call Customer Support Location : Bangalore Full/ Part-time: Full Time Build a Career With Confidence Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. About The Role Looking for an energetic Voice-based on-call customer support professionals who are strong in Electrical/Electronic domain basics for troubleshooting of various BMS (Building Management System), HVAC Assets of Customers across the Globe. Individual must be willing to work in Night Shifts. Roles & Responsibilities - Support & provide service via calls, emails, and tickets - Work on provided offline activities with accuracy and efficiency - Document all offline activities - Follow given SOP's and flag any unresolved issues, escalations to L2 - Ability to diagnose and analyze technical problems - Analyse different systems and energy data to find potential for energy optimization. - Work on projects that requires data mining, analysis & presentation - Follows up and meets commitments to customer - Flexibility towards shifts and week offs as per requirement - Flexibility to support multiple projects/customer - Gather insights and analyze through AI driven tools - Ability to be flexible to meet SLA - Ability to complete assigned deliverables within timelines. Experience:1 to 2 years of customer Voice Support experience preferably for the US Region. Education: Only Bachelor of Engineering (BE)-Electonics/Mechanical/Electrical Benefits We are committed to offering competitive benefits programs for all our employees and enhancing our programs when necessary. - Make yourself a priority with flexible schedules, parental leave. - Drive forward your career through professional development opportunities. - Achieve your personal goals with our Employee Assistance Programme. Our Commitment To You Our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback, and always challenging ourselves to do better. This is The Carrier Way. Join us and make a difference. Apply Now Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice Click on this link to read the Job Applicant's Privacy Notice
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Voice Process
4 days ago
Jayanagar, Bengaluru, Karnataka, India VOICE PROCESS - Jayanagar Full timeUrgently hiring Voice process associate for telecalling/voice process Domestic Day shift. Location : Jayanagar - Bangalore Pay : excellent pay **Benefits**: - Cell phone reimbursement - Commuter assistance - Flexible schedule - Paid time off Schedule: - Day shift - Monday to Friday Supplemental Pay: - Commission pay - Joining bonus - Overtime pay -...
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Spec - Us Voice Process
4 days ago
Bengaluru, India Spec- US Voice Process Full timeAnswer inbound calls through Toll free numbers and engage with the customers over the phone while providing education on a wide range of employer sponsored retirement plans. - Effectively identify the needs of our customers and offer tailored solutions that comply with plan rules and regulatory requirements. - Accurately process transactions such as...
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Voice Process Associate
13 hours ago
Bengaluru, India Offload Process Private Limited Full timeDesignation**:Voice Process Associate (International Process)** **Responsibilities and Duties** - Screen calls and routing them to the appropriate individual. - Giving timely and professional responses to clients and customers. - Build rapport, listen, clarify and manage the conversational flow - Manage upset customers, conflicts and challenging...
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Bengaluru, Karnataka, India Offload Process Private Limited Full timeDesignation**:Voice Process Associate (International Process)** **Responsibilities and Duties** - Screen calls and routing them to the appropriate individual. - Giving timely and professional responses to clients and customers. - Build rapport, listen, clarify and manage the conversational flow - Manage upset customers, conflicts and challenging...
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Voice Process
2 weeks ago
Bengaluru, India TP Full timeJob Description About the Role Fresher/ Experienced Graduation Mandatory Voice process Excellent Hindi / English Responsibilities - Voice process - Excellent communication in Hindi / English Qualifications - Graduation Mandatory Required Skills - Excellent Hindi / English Preferred Skills - Fresher/ Experienced Pay range and compensation package - Salary:...
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International Voice Process
2 days ago
Banaswadi, Bengaluru, Karnataka, India Offload Process Private Limited Full timeWe Are Hiring for International Voice - Outbound Tele Sales /Voice Process experience in international market Inbound/outbound calling experience in Australia or UK will be preferred Lead sales opportunities from identification to win and hand-over Take ownership and oversee the performance of all sales channels across Australia, ensuring that sales...
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Speech AI Engineer
3 weeks ago
India The Future of Voice Full timeOverviewWe’re building the future of voice — intelligent, expressive, multilingual systems that can understand, respond, and connect with humans naturally.As our Speech AI Engineer, you’ll be part of a high-performance team designing voice intelligence that powers conversational platforms for governments, enterprises, and next-gen contact...
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Speech AI Engineer
3 weeks ago
India The Future of Voice Full timeJob Description Overview We're building the future of voice intelligent, expressive, multilingual systems that can understand, respond, and connect with humans naturally. As ourSpeech AI Engineer, you'll be part of a high-performance team designingvoice intelligencethat powers conversational platforms for governments, enterprises, and next-gen contact...
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Voice Processing
21 hours ago
Bengaluru, India Nbula Innovations LLP Full timeJob Overview We are seeking a dynamic individual for a Junior level Voice Processing role in various BPO companies(Startek,Sagility,WNS etc.). This is a full-time position located in Bangalore and Hyderabad. We welcome applications from both freshers and those who bring a bit of experience, aiming to excel in the realm of voice and chat processes....
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India The Future of Voice Full timeOverview We’re building the future of voice — intelligent, expressive, multilingual systems that can understand, respond, and connect with humans naturally. As our Speech AI Engineer, you’ll be part of a high-performance team designing voice intelligence that powers conversational platforms for governments, enterprises, and next-gen contact centers....
