Voice Process

6 days ago

Bengaluru India Carrier Climate Solutions Transportation Full time

Job Description Role : Voice based On-Call Customer Support Location : Bangalore Full/ Part-time: Full Time Build a Career With Confidence Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. About The Role Looking for an energetic Voice-based on-call customer support professionals who are strong in Electrical/Electronic domain basics for troubleshooting of various BMS (Building Management System), HVAC Assets of Customers across the Globe. Individual must be willing to work in Night Shifts. Roles & Responsibilities - Support & provide service via calls, emails, and tickets - Work on provided offline activities with accuracy and efficiency - Document all offline activities - Follow given SOP's and flag any unresolved issues, escalations to L2 - Ability to diagnose and analyze technical problems - Analyse different systems and energy data to find potential for energy optimization. - Work on projects that requires data mining, analysis & presentation - Follows up and meets commitments to customer - Flexibility towards shifts and week offs as per requirement - Flexibility to support multiple projects/customer - Gather insights and analyze through AI driven tools - Ability to be flexible to meet SLA - Ability to complete assigned deliverables within timelines. Experience:1 to 2 years of customer Voice Support experience preferably for the US Region. Education: Only Bachelor of Engineering (BE)-Electonics/Mechanical/Electrical Benefits We are committed to offering competitive benefits programs for all our employees and enhancing our programs when necessary. - Make yourself a priority with flexible schedules, parental leave. - Drive forward your career through professional development opportunities. - Achieve your personal goals with our Employee Assistance Programme. Our Commitment To You Our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback, and always challenging ourselves to do better. This is The Carrier Way. Join us and make a difference. Apply Now Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice Click on this link to read the Job Applicant's Privacy Notice

  • Voice Process

    2 weeks ago

    Jayanagar, Bengaluru, Karnataka, India VOICE PROCESS - Jayanagar Full time

    Urgently hiring Voice process associate for telecalling/voice process Domestic Day shift. Location : Jayanagar - Bangalore Pay : excellent pay **Benefits**: - Cell phone reimbursement - Commuter assistance - Flexible schedule - Paid time off Schedule: - Day shift - Monday to Friday Supplemental Pay: - Commission pay - Joining bonus - Overtime pay -...

  • Spec - Us Voice Process

    2 weeks ago

    Bengaluru, India Spec- US Voice Process Full time

    Answer inbound calls through Toll free numbers and engage with the customers over the phone while providing education on a wide range of employer sponsored retirement plans. - Effectively identify the needs of our customers and offer tailored solutions that comply with plan rules and regulatory requirements. - Accurately process transactions such as...

  • Customer Service Representative

    7 days ago

    Bengaluru, India Domestic voice Process Full time

    **Immediate Joiners needed!** 1. Proficient in English and Hindi verbal communication 2. Quick learner with the ability to grasp new systems and processes 3. Detail-oriented and thorough in ensuring mínimal errors while sending a communication to customers 4. At least 2 years of experience in handling customers in both voice and non-voice process 5....

  • Voice Processing

    3 weeks ago

    Bengaluru, India Nbula Innovations LLP Full time

    Job Overview We are seeking a dynamic individual for a Junior level Voice Processing role in various BPO companies(Startek,Sagility,WNS etc.). This is a full-time position located in Bangalore and Hyderabad. We welcome applications from both freshers and those who bring a bit of experience, aiming to excel in the realm of voice and chat processes....

  • Customer Support Australian Voice Process

    3 days ago

    Bengaluru, India Offload Process Private Limited Full time

    **Company Description** Offload Process PVT Ltd is International BPO servicing mainly Australian-based clients and now expanding to the US & UK markets. We provide services like quantifying sales leads, taking orders, responding to ad inquiries, market research, or general information requests, or internal processes like accounts, bookkeeping, after-sale...

  • Voice Process

    2 weeks ago

    Bengaluru, Karnataka, India JobShop Full time ₹ 4,50,000 - ₹ 5,50,000 per year

    Greetings from JobShop,JobShop, India's Largest BPO Recruitment Company is hiring for the following positions. Please Call o or We are currently hiring International Voice Candidates for 10+ International BPO's & Call Centers.Company 1: Hiring for International Voice Process (Bellandur ) Salary upto 5 LPA - Please Call o or World's Largest E-Commerce Company...

  • Voice Process Executive

    2 weeks ago

    India Vibgyor Energy Full time

    Job Description We are hiring for Voice Process Executive for Mnc (It service and BPO Consulting services provider) Working Location: Chennai Domain:Bpo- Inbound and Outbound calling Experience-Fresher To 3 Years Working Days- For International Voice Process: 5 days with night shifts (Saturday and sunday off). For Domestic Voice Process: 6 Days with 1 Fixed...

  • Voice Process

    1 week ago

    Bengaluru, India MY-TA Full time

    **JOB Description**: MH Hospitality (Voice) Customer service - Opening Voice process Job, Inbound Process, Customer service. **Looking for only**: Experience - minimum 6months in Customer service / Hospitality / international calling experience / Telecom / D2H / Calling / Tele caller. Excellent English Communication (Versant 5 Level) Shift & Timings: For...

  • Voice Process

    2 weeks ago

    Bengaluru, India FIRST SOURCE Full time

    We are hiring Immediately for international voice and non voice process **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹15,000.00 - ₹35,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Morning shift - Rotational shift Supplemental pay types: - Performance bonus - Yearly bonus Ability...

  • Process Trainer

    5 days ago

    Bengaluru, India First Voice Pvt. Ltd Full time

    **Hi,** **We have an opening for Bangalore for the "Process Trainer" position in a reputed MNC company.** Qualification - Graduate Experience - 2+ years Salary -- up to 4.7 LPA Job location - Bangalore Shift - 24*7 (rotational) Week off - 1 day rotational Notice period - 15 to 30 days **Desired Skills**: -** Languages - English, Hindi (mandatory); any other...