Customer Service

5 days ago

Bhopal Madhya Pradesh, India Tata Capital Full time

10363

**Key Objective of the Job**:

- Achieving business targets as laid down by acquiring new client relationships through the multiple Digital journeys.
- Proactively understanding customer needs and cross
- selling multiple products as per the requirements
- Should adhere to all policies and guidelines for updating leads as well as closures along with all the best practices that are put in place by the Business team.
- Execute all activities / campaigns as planned by the respective Digital Sales Manager
- Displaying customer centricity by executing all customer interface processes within defined timelines.

Collaboration with various internal / external teams (Contact Center, Internal Business teams, Aggregators) to ensure timely service to all customers seeking a mortgage product

**Major Deliverables**:

- Meet & exceed business targets in terms of profitability, optimum product mix and quality of sourcing
- Should prove to be the one-point contact for all financial needs for his/ her customer
- Zero error in adherence to policies and systems as specified
- Quality of files sourced should be as per specified guidelines
- Forging targeted number of client relationships within the agreed timelines
- Meet & exceed customer acquisition targets
- Timely update for all leads shared by Internal / External stakeholders.
- Meeting sales targets for HL products in the assigned territory
- Ensuring the customer satisfaction matrix is met for all client relationships
- Timely MIS reporting to all concerned.
- Clear the certification examination within specified timelines

**Specialized job competencies**:

- Knowledge about all financial products like Home Loans, Mortgages
- Knowledge about statutory compliance & local market procedures
- Knowledge about legal agreement reviews, Data Uploads across SFDC, Ability to crunch large data & present the same for opportunity sizing.
- Excellent communication and presentation skills - Should be able to talk and convince both internal and external stakeholders & execute actionable's in a timely manner.

**Graduate**: Yes**Masters/Postgraduate**:Optional
- **Desired Experience**:Minimum 1- 2 years' experience in Offline/Online Channel /Home Loan / Affordable Housing Finance sales

  • Customer Service Associate

    1 week ago

    Bhopal, Madhya Pradesh, India Magnum Full time

    Maintains customer relationship by responding to inquiries; documenting actions. - Prepares for customer inquiries by studying products, services, and customer service processes. - Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information;...

  • Customer Service Executive

    1 week ago

    Bhopal, Madhya Pradesh, India Avyaan Management Pvt Ltd Full time

    **Job Type**: Full-time **About Us**: Avyaan is dedicated to providing top-notch customer service and support to our valued clients. We pride ourselves on our commitment to excellence and our ability to resolve issues efficiently and effectively. Join our dynamic team and contribute to our mission of delivering outstanding customer experiences. **Key...

  • Customer Service Agent

    2 weeks ago

    Bhopal, Madhya Pradesh, India Krishak Jagat Full time

    **Customer Service Executive** - Calling customers for subscription - Calling customers for renewal - Connecting customers on whatsapp - Circulating newspaper paper on whatsapp **Salary**: ₹8,000.00 - ₹12,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift **Education**: - Higher Secondary(12th Pass)...

  • Customer Service Executive

    1 week ago

    Bhopal, Madhya Pradesh, India Muthoot Mercantile Full time

    **Customer Service Executive**: **highlights**: - Designation : Customer Service Executive - Location : Bhopal City - Salary : Salary best in indus - Closing Date : 28 February 2025 - Posted On : 29 January 2025 **Description**: 0 -1 years of experience **Skills**: gold loan Experience

  • Customer Service Associate

    5 days ago

    Bhopal, Madhya Pradesh, India Arena Animations Full time

    **Responsibilities**: - **Customer Interaction**: - Provide accurate information regarding products, services, policies, and procedures. - Assist customers in troubleshooting issues, resolving complaints, and escalating complex problems to appropriate departments when necessary. - **Problem Resolution**: - Analyze customer problems and provide appropriate...

  • Customer Service Representative

    4 days ago

    Bhopal, Madhya Pradesh, India Venture Quest Full time

    **Customer service representative (International Process)** Handling the customer queries and complaints through Non-Voice Process(chats) to resolve their primary query. Aim to retain customers through excellent services. Call/ WhatsApp_**HR Priyanka (7037375529)**_ Excellent English Communication. Immediate joiner. Freshers Undergraduates/Graduate both...

  • Customer Service Representative

    6 days ago

    Bhopal, Madhya Pradesh, India 10x Growth Accelerator Full time

    **Answering the interview call is essential. If you can't commit, please don't apply.**: - You will receive a **brief interview call** within 3-5 days, so please stay **alert**. - If selected, you must attend a **WALK-IN interview** in Bhopal, Madhya Pradesh 462023. - Proficient or Excellent **English**& Confidence Required - Work Mode: Work From...

  • Customer Service Assistant

    6 days ago

    Bhopal, Madhya Pradesh, India 10xgrowthaccelerator Full time

    **Answering the interview call is essential. If you can't commit, please don't apply.**: - You will receive a **brief interview call** within 3-5 days, so please stay **alert**. - If selected, you must attend a **WALK-IN interview** in Bhopal, Madhya Pradesh 462023. - Proficient or Excellent **English**& Confidence Required - Work Mode: Work From...

  • Customer Service Associate

    2 weeks ago

    Bhopal, Madhya Pradesh, India Hire Lab Career Solutions Full time

    Job Roll - Customer Service Associate Process - Outbond Voice Qualification - Graduate / Undergraduate Shifts - Day Shifts Salary - 14k take home + up to 4k incentives **Important Note**: Hire Lab Career Solutions provides free job opportunities and does not charge any fees. **Job Types**: Full-time, Permanent Pay: ₹14,000.00 - ₹18,000.00 per...

  • Customer Service Assistant

    5 days ago

    Bhopal, Madhya Pradesh, India EVER STAFFING SERVICES PVT.LTD Full time

    Urgent Hiring for Customer Assistance Handling inbound calls & outbound calls. Understand customer need Solve customers query over the phone. **Job Types**: Full-time, Internship Contract length: 2 weeks **Salary**: ₹9,000.00 - ₹10,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Bhopal, Madhya Pradesh: Reliably commute or...