Customer Service Executive
5 days ago
Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
**Job Types**: Full-time, Fresher
**Salary**: From ₹10,000.00 per month
**Benefits**:
- Flexible schedule
- Paid sick time
- Paid time off
Schedule:
- Day shift
- Night shift
Supplemental pay types:
- Joining bonus
- Performance bonus
- Shift allowance
Application Question(s):
- Do you have knowledge of computer and familiar with computer?
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Language**:
- Hindi (preferred)
**Speak with the employer**
+91 7984439847
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