Customer Service Representative
2 days ago
Role Description
This is a full-time on-site role for a Customer Service Representative located in Bhavnagar. The primary responsibilities include assisting customers with inquiries, providing support to address their concerns, ensuring customer satisfaction, and maintaining a seamless customer experience. This role encompasses resolving issues promptly, keeping accurate records of customer interactions, and collaborating with internal teams to improve service quality and maintain client confidence.
Qualifications
- Skills in Customer Service, Customer Support, and addressing Customer Satisfaction.
- Proficiency in fostering positive Customer Experience and building lasting customer relationships.
- Strong verbal and written communication skills with excellent problem-solving abilities.
- Ability to work collaboratively in a team and adapt to diverse customer needs.
- Prior experience in a customer-facing role is preferred but not mandatory.
- Bachelor's degree or equivalent experience in a related field is advantageous.
- Familiarity with CRM software or customer support tools is considered a plus.
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