
Voice Process Associate
1 week ago
**Hiring: Voice Process - Citi Customer Service**
**Location**: Noida & Gurgaon
**Shifts**: 24/7 (Rotational)
**Process**: Voice - Customer Service for Citi (Financial Services)
**Job Levels & Packages**
**Entry Level**
- Qualification: Graduate / Undergraduate with **6 months experience**:
- CTC: ₹3,40,000/year
**Experienced**
- Qualification: Undergraduate / Graduate with **1 year experience**:
- CTC: ₹4,25,000/year (approx.) - _20-30% hike on Last Drawn Salary_
**Selection Process**
- FSR (Full Screening Round)
- Operations Interview
- Versant English Test (Min. Score: 60)
- WBI (Written Behavioral Interview)
**Requirements**:
- Strong spoken English & pronunciation
- Ability to work **rotational shifts** including nights
- Document verification (education, experience, salary slips)
- Willingness to work in hiring zones only
WhatsApp: 6282679922
**Job Types**: Full-time, Permanent
Pay: ₹350,000.00 - ₹430,000.00 per year
**Benefits**:
- Commuter assistance
Application Question(s):
- Please enter your WhatsApp Number
- Can you speak English fluently?
- Can you type at a minimum speed of 20 words per minute with at least 85% accuracy?
Work Location: In person
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