Voice Process Associate

1 week ago


Noida Uttar Pradesh, India Gairme Solutions Full time

**Hiring: Voice Process - Citi Customer Service**

**Location**: Noida & Gurgaon
**Shifts**: 24/7 (Rotational)
**Process**: Voice - Customer Service for Citi (Financial Services)

**Job Levels & Packages**

**Entry Level**
- Qualification: Graduate / Undergraduate with **6 months experience**:

- CTC: ₹3,40,000/year

**Experienced**
- Qualification: Undergraduate / Graduate with **1 year experience**:

- CTC: ₹4,25,000/year (approx.) - _20-30% hike on Last Drawn Salary_

**Selection Process**
- FSR (Full Screening Round)
- Operations Interview
- Versant English Test (Min. Score: 60)
- WBI (Written Behavioral Interview)

**Requirements**:

- Strong spoken English & pronunciation
- Ability to work **rotational shifts** including nights
- Document verification (education, experience, salary slips)
- Willingness to work in hiring zones only

WhatsApp: 6282679922

**Job Types**: Full-time, Permanent

Pay: ₹350,000.00 - ₹430,000.00 per year

**Benefits**:

- Commuter assistance

Application Question(s):

- Please enter your WhatsApp Number
- Can you speak English fluently?
- Can you type at a minimum speed of 20 words per minute with at least 85% accuracy?

Work Location: In person



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