International Voice Process

3 days ago

Noida Uttar Pradesh, India First Connect Worldwide LLC Full time

**Role Description**

This is a full-time on-site role as an International Voice Process Associate at our office in Noida. As an International Voice Process Associate, your day-to-day tasks will involve providing excellent customer service through voice-based interactions. You will handle customer inquiries, resolve issues, and ensure customer satisfaction. This role requires effective communication skills, problem-solving abilities, and the ability to work well within a team.

**Qualifications**
- Prior experience in a customer service role is preferred
- Excellent verbal communication skills
- Strong problem-solving abilities
- Ability to work well in a team environment
- Proficient in using computer systems and software
- Fluency in English is required, and proficiency in other languages is a plus
- Ability to adapt to changing customer needs and handle challenging situations
- Positive attitude and willingness to learn and grow.

Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Monday to Friday

**Experience**:

- total work: 1 year (required)

Work Location: In person

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