Customer Support Associate

2 weeks ago


Bopal Ahmedabad Gujarat, India OMSGuru Solution Pvt. Ltd. Full time

Understand OMSGuru platform and it’s functioning thoroughly
- Help onboard new clients onto our system
- Respond promptly and professionally to customer inquiries in person, by telephone, or
- Maintain an updated knowledge of the organization's products, services, and customer
- service policies
- Explain simply and clearly in response to customer questions and check for customer
- understanding and acceptance
- Recommend new products or services or make suggestions for improvements by
- identifying relevant features and benefits
- Assist clients by demonstrating the use of goods and programs and answering any
- questions they may have.
- Establish and maintain good rapport with customers by using positive language and
- anticipating their needs.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person



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