Customer Service Representative

6 days ago


Mumbai Maharashtra, India Capita Full time

**Capita is Hiring for International Voice Process**:
**Criteria**: Undergraduate/Graduate with minimum 1 year of international voice experience. **Shifts**: UK rotational with 2 rotational offs (comfortable with night shifts)

**Roles and Responsibilities**
- Provide accurate information on products/services offered by the company to meet customers' needs.
- Maintain a high level of professionalism while handling difficult situations with empathy and patience.

**Job Location**: Vikhroli, Mumbai

**Mode**: Work from Office

**Venue**: Godrej and Boyce, Gate # 2, Plant # 6, LBS Marg, Opp Vikhroli Bus Depot, Vikhroli West, Mumbai 400079

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹43,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift
- UK shift

Supplemental Pay:

- Performance bonus

**Experience**:

- International voice process: 1 year (required)

**Language**:

- English (preferred)

Work Location: In person

Expected Start Date: 15/05/2025



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