Patient Counselor

4 days ago


Borivali Mumbai Maharashtra, India APOLLO SPECIALITY Full time

To participate and work for the Outreach camps or any patient awareness related marketing activities.
- To encourage the patients and increase the number of footfalls and overall treatments.
- To nurture and handhold leads and patients during their treatment cycle.
- Responsible for counselling the patients about the benefits and risks of IVF transparently to enable the conversion of appropriate cases. Manage and resolve all complaint queries as per Apollo protocols.
- Counsel patients for improved health related outcomes at the hospitals, clinics explain the procedure in detail to the patients.
- Handle telephonic queries of the patients and conduct telephonic counselling for them.
- Provide regular and timely information to the patients regarding any change in instructions or any other related information.
- Responsible for counselling of all the new patients.
- Meet patients at regular intervals as advised.
- Collate health records related data from consenting patients.
- Handling patient queries and providing response.
- Provide patient support by coordinating with Patient Care Team, Nurses Pharmacists Maintain Donor patients database Counseling and selection of Donor and surrogates.
- Responsible for making discharge summary.
- Responsible for completing the consent form and handover to nursing team.
- To encourage patients for support group meetings and conduct one such meeting every week and document the proceedings.
- To support the centre in any promotional and social activities like corporate programs, awareness sessions etc.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

Work Location: In person


  • Patient Counselor

    4 days ago


    Mumbai, Maharashtra, India Qi Spine Full time

    Greetings Everyone, We are currently hiring in our organization for the role mentioned below. **Job Title**:Patient Counselor **Job Locations**:Worli/ Thane/ Andheri/ Borivali/ Powai/ Sanpada/ Ghatkopar/ Pune/ Bangalore **Shifts & Working days**:6 Days working followed by 1 rotational off (8.30 hours shift between 7:30 am to 9pm) **About us**: **QI...

  • Patient Counselor

    2 weeks ago


    Mumbai, Maharashtra, India Qi Spine Full time

    **The role of the Patient Counsellor focusses of primarily achieving 2 objectives**: 1) Counselling and advising patients visiting the clinic for the first time on our treatment approach and why we are the most recommended treatment option for them keeping their health priorities in mind. 2) Ensuring a pleasing and seamless patient experience throughout...

  • Patient Counselor

    7 days ago


    Mumbai, India TalentShape Full time

    Responsible for day to day operations & overall financial performance of the clinic. - Daily coordination with consultant / clinic head basis of the treatment advised by them. - Helps patient to understand the value of treatment (Convincing patient to commit to treatment) - Explain the tariff of the respective procedures/investigations to patients in...

  • Patient Counselor

    5 days ago


    Andheri, Mumbai, Maharashtra, India SAKHIYA SKIN CLINIC LIMITED Full time

    Only Female (Sales Experience Required) - Counsels the patients address their concerns & problems, give them best possible solutions, make them understand about the changes, improvement of the treatment. - Regular Follow-up of All Leads in Recommended time. - Weekly and Quarterly Meeting Attendance Compulsory - To Achieve and Maintain Goal of Patient...

  • Patient Counselor

    4 days ago


    Mumbai, India Qi Spine Clinic Full time

    **Job Title**:Patient Counsellor - Front Office Cum Sales role **Job Location**:Mumbai **Below are the company and role details**: **About us**: QI Spine is a disruptive Health Tech player that is solving the world’s Spine Care problem through Data Intelligence. In an era where popping medicines and being recommended surgery has become a common...

  • Patient Counselor

    5 days ago


    Mumbai, India Acme Services Full time

    Responsible for day to day operations & overall financial performance of the clinic. - Daily coordination with consultant / clinic head basis of the treatment advised by them. - Helps patient to understand the value of treatment (Convincing patient to commit to treatment) - Explain the tariff of the respective procedures/investigations to patients in...


  • Pune, Maharashtra, India Qi Spine Clinic Full time

    Ensuring that every patient in the clinic is made to feel comfortable and cared for during their first visit and thereafter every appointment. - Assisting patients in filling forms required by the Doctor for the first consultation, by explaining to them components that they are unclear about. - Understanding from patients their chief concerns, their history...


  • Mumbai, India Qi Spine Full time

    Job Responsibility: - Daily coordination with consultant / clinic head basis of the treatment advised by them. - Helps patient to understand the value of treatment (Convincing patient to commit to treatment) - Explain the tariff of the respective procedures/investigations to patients in detail. - Maintain counselor reports daily (Advice, Conversion and...

  • Patient Counselor

    4 days ago


    Mumbai, Maharashtra, India Qi Spine Clinic Full time

    Ensuring that every patient in the clinic is made to feel comfortable and cared for during their first visit and thereafter every appointment. - Assisting patients in filling forms required by the Doctor for the first consultation, by explaining to them components that they are unclear about. - Understanding from patients their chief concerns, their history...


  • Mumbai, India CancerMitr Full time

    CancerMitr is a personal care focused community platform with a single goal - to give best affordable cancer solutions, quickly. **1. Position**:Patient Counselor 2. **Location**: Mumbai (Andheri West) **3.Roles and Responsibilities** We are looking for a Call Center Representative to handle calls from customers and provide support to them in any way...