Customer Support Associate

2 weeks ago

Vatva Gidc Ahmedabad Gujarat, India Veera steel Full time

**Client Communication & Order Management**
- Serve as the primary point of contact for clients, managing both new and existing order inquiries and providing proactive after-sales support.
- Follow up on order requests, confirm dispatch dates, and clearly communicate delivery timelines to customers.
- Process orders accurately, ensure order integrity, and monitor delivery schedules to ensure seamless fulfillment.
- Keep clients updated with real-time order status and handle any follow-up communications promptly to maintain transparency and trust.

**Sales Team Support & Administration**
- Provide comprehensive administrative support to the sales team by preparing and managing quotations, proposals, and sales documentation.
- Maintain and update Daily Sales Reports (DSR) and MIS (Management Information System) reports to support data-driven decision-making.
- Track and follow up on pending and ongoing client payments to optimize revenue flow and ensure timely collections.
- Liaise with the factory or logistics team to coordinate dispatch schedules, ensuring efficient execution and timely delivery.

Pay: ₹18,000.00 - ₹25,000.00 per month

  • Customer Support Associate

    1 week ago

    Vatva Gidc, Ahmedabad, Gujarat, India Veera steel Full time ₹ 18,000 - ₹ 2,50,000 per year

    Client Communication & Order ManagementServe as the primary point of contact for clients, managing both new and existing order inquiries and providing proactive after-sales support.Follow up on order requests, confirm dispatch dates, and clearly communicate delivery timelines to customers.Process orders accurately, ensure order integrity, and monitor...

  • Customer Support Associate

    7 days ago

    Ahmedabad, Gujarat, India OMSGuru Solutions Private Limited. Full time

    Customer Support Associate will have daily interaction with our clients to provide support for various queries they may have with our software. **Minimum Experience**: 0-2 Years **Job Duties**: - Understand OMSGuru platform and it’s functioning thoroughly - Help onboard new clients onto our system - Maintain an updated knowledge of the organization's...

  • Customer Support Associate

    21 hours ago

    Ahmedabad, Gujarat, India OMSGuru Solutions Private Limited. Full time

    Customer Support Associate will have daily interaction with our clients to provide support for various queries they may have with our software. **Minimum Experience**: 0-2 Years **Job Duties**: - Understand OMSGuru platform and it’s functioning thoroughly - Help onboard new clients onto our system - Maintain an updated knowledge of the organization's...

  • Customer Support Associate

    20 hours ago

    Ahmedabad, Gujarat, India OMSGuru Solutions Private Limited. Full time

    Customer Support Associate will have daily interaction with our clients to provide support for various queries they may have with our software. **Minimum Experience**: 0-2 Years **Job Duties**: - Understand OMSGuru platform and it’s functioning thoroughly - Help onboard new clients onto our system - Maintain an updated knowledge of the organization's...

  • Customer Support Associate

    4 hours ago

    Ahmedabad, Gujarat, India OMSGuru Solutions Private Limited. Full time

    Customer Support Associate will have daily interaction with our clients to provide support for various queries they may have with our software. **Minimum Experience**: 0-2 Years **Job Duties**: - Understand OMSGuru platform and it’s functioning thoroughly - Help onboard new clients onto our system - Maintain an updated knowledge of the organization's...

  • Customer Support Associate

    4 hours ago

    Ahmedabad, Gujarat, India OMSGuru Solutions Private Limited. Full time

    Customer Support Associate will have daily interaction with our clients to provide support for various queries they may have with our software. **Minimum Experience**: 0-2 Years **Job Duties**: - Understand OMSGuru platform and it’s functioning thoroughly - Help onboard new clients onto our system - Maintain an updated knowledge of the organization's...

  • Customer Support Associate

    7 days ago

    Ahmedabad, Gujarat, India Agriown Farmtech Pvt. Ltd. Full time

    **Job Title**: Customer Support Associate **Location**: Entrepreneurship Development Institute of India Bhat Gandhinagar Gujarat 382428 **Company**: AgriOwn Farmtech Pvt. Ltd. **About Us**: AgriOwn Farmtech Pvt. Ltd. is a leading provider of innovative agricultural solutions dedicated to supporting farmers and improving agricultural productivity. We...

  • Customer Support Associate

    4 hours ago

    Ahmedabad, Gujarat, India Agriown Farmtech Pvt. Ltd. Full time

    **Job Title**: Customer Support Associate **Location**: B-704, Signature-2, Sanand - Sarkhej Road, Near Sanand Cross Road, Gujarat - 380007 **Company**: AgriOwn Farmtech Pvt. Ltd. **About Us**: AgriOwn Farmtech Pvt. Ltd. is a leading provider of innovative agricultural solutions dedicated to supporting farmers and improving agricultural productivity. We...

  • Customer Support Associate

    2 weeks ago

    Makarba, Ahmedabad, Gujarat, India Group Bayport Full time

    Group Bayport India "At Group Bayport, harnessing innovative print technologies to improve everyday personal and professional lives is what we do. That focus is driven by our dedication to empowering individual, group, and business self-expression by tapping into the dynamic possibilities of fully customizable products." Position : Customer Support...

  • Customer Support Associate

    7 days ago

    Makarba, Ahmedabad, Gujarat, India Group Bayport Full time

    Group Bayport India "At Group Bayport, harnessing innovative print technologies to improve everyday personal and professional lives is what we do. That focus is driven by our dedication to empowering individual, group, and business self-expression by tapping into the dynamic possibilities of fully customizable products." Position : Customer Support...