
Customer Support Executive
1 week ago
**Company Name**: Weird Wolf
**Location**: Okhla Industrial Area Phase 2, New Delhi
**Job Type**: Full-time
**Working Days**: Monday to Saturday
**Timings**: 10:00 AM - 7:00 PM
**About the Role**
**Key Responsibilities**
- Process and manage **warranty registrations** in a timely and accurate manner.
- Provide accurate product and service information to customers.
- Maintain records of customer interactions and update warranty data in the system.
- Coordinate with internal teams for issue resolution or escalations.
- Ensure follow-ups with customers to confirm query resolution and satisfaction.
**Required Skills & Qualities**
- Excellent communication skills in **English and Hindi**.
- Soft-spoken and customer-oriented approach.
- Strong problem-solving and listening skills.
- Basic computer knowledge and ability to work on Excel, CRM/ERP tools.
- Ability to work in a fast-paced e-commerce environment.
Pay: ₹10,000.00 - ₹20,000.00 per month
Work Location: In person
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