Customer/Technical Support Executive-International

3 weeks ago


Delhi, India TRDFIN Support Services Pvt Ltd Full time
We are looking for a talented Customer/Technical Support Executive with a professional and approachable demeanor for an international process. The ideal candidate should be self-motivated and passionate about customer support.
Job Responsibility:
Handle international customer calls efficiently and professionally.
Understand customer needs and provide appropriate solutions.
Troubleshoot issues and escalate complex problems when necessary.
Follow call handling protocols and maintain call quality standards.
Maintain accurate and detailed records of interactions.
Meet performance targets (KPIs) for customer satisfaction, call handling time, and resolution.
Salary Budget:
27K – 35K CTC per month + performance-based incentives
Location:
Jaipur
Language requirements :
Excellent English communication (No grammatical errors or MTI)
No. of Position:
50+

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