Learner Success

2 days ago


Mysuru Karnataka, India Mindful TMS Neurocare Full time

Job Description:
This is not a generic support role — our product is a teacher enabler, designed to support teachers in class while helping learners practice more effectively. You’ll be the main point of contact for teachers, supporting them from onboarding to delivery, while also guiding learners, tracking progress, and sharing insights that improve the overall experience. With strong English and French skills, you’ll bridge communication between our sales, product, and teaching teams.

The role involves:
1. **Support learners with their journey**
- Be the first point of contact when students face issues (login, payments, or using features in the app).
- Listen with patience and guide them clearly.

2. **Track learner progress.**
- Monitor performance through dashboards and simple reports.
- Flag when learners may be struggling and share updates with the team.

3. **Collect and share feedback.**
- Speak with learners and teachers about their experience.
- Record suggestions and pass them on so the product keeps improving.

4. **Be the main contact for teachers.**
- Work with sales teams to onboard new teachers smoothly.
- Support teachers throughout delivery, answering their questions and ensuring they feel confident using the platform.
- Share updates on learner progress and provide resources that help teachers succeed.

5. **Build helpful resources.**
- Create FAQs, “how-to” notes, and quick instructions to make the app easier to use.
- Use tools like ChatGPT, Canva, Google Docs, or any simple design/writing tool to create clear, easy-to-follow guides.

6. **Travel occasionally when needed.**
- Visit partner schools or teachers to understand their needs better and strengthen relationships.

Pay: ₹264,000.00 - ₹360,000.00 per year

**Benefits**:

- Health insurance
- Paid time off

Application Question(s):

- Do you have at least an A2-level proficiency in French (minimum requirement for this role)?
- Rate your French speaking Skills ( 1- Minimum, 10- Maximum)
- Rate your English speaking Skills ( 1- Minimum, 10- Maximum)

Work Location: In person

**Speak with the employer**
+91 9538469916



  • HSR Layout, Bengaluru, Karnataka, India SimpliLearn Full time ₹ 3,70,000 per year

    Company DescriptionSimplilearn is the world's leading digital skills platform, providing rigorous online training to equip individuals with the expertise needed to thrive in the digital economy. We offer courses in high-demand areas such as Cyber Security, Cloud Computing, Project Management, Digital Marketing, and Data Science. Our programs, designed and...


  • Uttarahalli, Bengaluru, Karnataka, India Lumos Learning Full time

    **Job Title**: Customer Success Associate **About Lumos Learning** At Lumos Learning, we are driven by a mission to create empathetic learning experiences that empower learners of all backgrounds to reach their full potential. Since 2007, we’ve grown to serve over 69,900 schools, 196,600 teachers, and 1.5 million students across the U.S. Our innovative...


  • Bangalore, Karnataka, India Toast Inc Full time

    Now more than ever the Toast team is committed to our customers We re taking steps to help restaurants navigate these unprecedented times with technology resources and community Our focus is on building the restaurant platform that helps restaurants adapt take control and get back to what they do best building the businesses they love And because...


  • Bengaluru, Karnataka, India VVP Healthcare Evolution Pvt Ltd Full time

    WonDRx (_pronounced as Wonder-Rx_) is the most innovative and disruptive technology in healthcare. When you visit your Doctor next time who is using WonDRx technology, you will be amazed with the new experience and convenience that you get. We are integrating the “Patient - Doctor and entire Healthcare Providers” onto a single platform for the...


  • Thalaghattapura, Bengaluru, Karnataka, India Lumos Learning Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Role Overview:As a Customer Success Associate at Lumos Learning, you will serve as the key point of contact between our customers and internal teams. Your primary responsibility will be to support customers throughout their journey—from onboarding to renewal—ensuring their goals are understood and met effectively. By actively listening to customer needs...


  • Bangalore, Karnataka, India Planview Full time

    Company Overview Planview has one mission to build the future of connected work from ideas to impact As the global leader in work and resource management Planview helps organizations accelerate the achievement of what matters most supporting our customers from need to speed from passion to progress and from overhead to optimization We provide the industry s...


  • Bengaluru, Karnataka, India, Karnataka Cashfree Payments Full time

    What You'll Do:Act as the first point of contact for merchants on payment gateway–related queries (onboarding, settlements, refunds, disputes, chargebacks, integrations).Provide timely resolution to merchant issues through email, chat, and calls while maintaining defined SLAs and TAT.Assist merchants with payment integration support (API, SDK, plug-ins,...

  • Placement Manager

    6 days ago


    Bangalore, Karnataka, India Yitro Full time

    Job Title Deputy Manager Manager Placements - Job Location Bangalore - Job Type Full Time - Education Any bachelor s degree - Experience 3 years Job Summary Deputy Manager Manager - Placements Roles and Responsibilities - We are looking for an experienced outcome driven professional to drive placement initiatives for online learners in a fast-paced...


  • Bangalore, Karnataka, India ORACLE Full time

    As a member of Oracle Customer Success you will join a team of SMEs charged with supporting Oracle University s Fusion Applications Technology training content You will participate in the recording delivery creation and sale of Oracle University OU training assets including but not limited to the Cloud Learning Subscriptions Live Training Sessions ...

  • Academic Advisor

    1 week ago


    Bengaluru, Karnataka, India Fullinfaws College Full time

    **Job Description: Academic Advisor - Post Sales** **General Info** - **Team: Student Success**: - **Hours: Full-time (6 days working, Sunday fixed off)**: - **City: Bangalore**: - **Job Location: MG Road**: - **Salary: Up to ₹40,000 take-home per month**: - **Reporting to: Head of Student Success** **About the Role** We are seeking a dedicated and...