
Customer Support and Sales
5 days ago
**Roles and Responsibilities**
- To give a satisfying and happy experience to our existing clients
- To assist them with any queries and issues they might be having while on-boarding for the online workshops or while using our products and services
- To handle inquiries coming from new prospects for our programs and services
- To convert interested prospects into paid clients.
- To use the power of sale psychology and turn the prospects into happy clients
- To upsell and cross sell other program/products to the existing clients
- Giving technical assistance to the clients
- Being a smart tech savvy to bridge the gap wherever required.
**Requirements**:
- Excellent communication and problem-solving skills
- Experience of client calling, sales and support.
- Understanding of social media platforms and client psychology will be added advantage (preferred)
- Multi-tasking abilities
- Ability to drive good Sales numbers for the organization.
- Tech savvy, experienced and high levels of commitment (preferred)
- Knowlede of Wordpress, Canva Desinin Automation (preferred)
- Must be fluent in English
- Negotiation skills
- Quick in reporting and coordination
- Initiative attitude
**Experience**: 1-3 yrs
**Salary**: Best in the industry
- Fixed+ Incentives
**Perks**:Direct working with me, with everyday learning exposure.
**About us**:
Yashica Jalhotra, Founder Quantum of Happiness is an NLP International Trainer & Coach,
1 Amazon Bestselling Author, an Influencer, Speaker and award-winning Entrepreneur.
She has helped more 12,500+ people transform their Health, Relationships and Financial Statuses through her Workshops,
Live Coaching and Online Programs.
**Salary**: ₹18,061.00 - ₹28,706.00 per month
**Benefits**:
- Cell phone reimbursement
- Flexible schedule
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
COVID-19 considerations:
All covid -19 Precautions are taken at the workplace.
**Education**:
- Bachelor's (required)
**Experience**:
- Customer relationship management: 1 year (preferred)
- Marketing automation: 1 year (preferred)
- Social media management: 1 year (preferred)
- Sales: 1 year (preferred)
**Language**:
- English (required)
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