Customer Relationship Executive

2 weeks ago

Airoli Navi Mumbai Maharashtra, India TCR Services 360 Full time

**Responsibilities**:

- **Outbound Calls**:

- Initiate outbound calls to potential clients.
- Introduce and promote stock market products and services.
- Understand customer needs and tailor communication accordingly.
- **Lead Generation**:

- Identify and qualify potential leads.
- Gather information about potential customers.
- Create a pipeline for the sales team.
- **Customer Interaction**:

- Handle incoming calls from existing clients.
- Provide information, assistance, and support related to stock market offerings.
- Document customer feedback for follow-up actions.
- **Sales Support**:

- Collaborate with the sales team to achieve targets.
- Assist in closing deals by providing relevant information to clients.
- Maintain accurate records of interactions and outcomes.
- **Professionalism and Etiquette**:

- Maintain a professional and courteous demeanor during calls.
- Ensure adherence to company policies and guidelines.

**Qualifications**:

- Excellent verbal communication skills.
- Passionate about customer service.
- Ability to handle inbound marketing calls effectively.
- Basic knowledge of stock market concepts (preferred but not mandatory).

We have openings for other process as well, Minimum qualification needed SSC Pass.

**Salary**: ₹17,000.00 - ₹38,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid time off

Schedule:

- Day shift

Application Question(s):

- Do you have knowledge about stock market?

**Education**:

- Bachelor's (required)

**Language**:

- English (required)

Work Location: In person

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