
Sales Trainer
2 days ago
Req
- Sales Trainer From International BPO Sector
As a Sales Trainer in an International Business Process Outsourcing (BPO) company, your primary responsibility will be to train and develop the sales teams to achieve their targets and deliver exceptional customer service. You will work closely with the sales managers and team leaders to identify training needs, design effective training programs, and provide ongoing coaching and support to improve sales performance. Your role is vital in equipping the sales teams with the necessary skills, product knowledge, and techniques to drive revenue growth and maintain customer satisfaction.
Key Responsibilities:
Training Program Development:Collaborate with sales managers and team leaders to identify training needs and objectives.
Design and develop comprehensive training programs to enhance the sales teams' skills, product knowledge, and selling techniques.
Create engaging training materials, presentations, and activities to facilitate effective learning.
Sales Training Delivery:Conduct training sessions, workshops, and one-on-one coaching to deliver high-quality sales training to new hires and existing sales representatives.
Train sales teams on product features, benefits, and competitive advantages to ensure a thorough understanding of the offerings.
Teach effective sales strategies, objection handling techniques, and negotiation skills to improve conversion rates and deal closure.
Performance Monitoring and Evaluation:Assess the effectiveness of training programs through evaluation methods such as role plays, quizzes, and performance metrics.
Provide constructive feedback to sales representatives and recommend areas for improvement.
Monitor individual and team sales performance, identify skill gaps, and develop targeted training interventions accordingly.
Sales Process Improvement:Collaborate with the sales leadership team to continuously refine and optimize the sales processes, methodologies, and tools.
Stay updated on industry trends, market changes, and competitor strategies to incorporate relevant insights into the training programs.
Conduct regular sales meetings to reinforce training concepts, share best practices, and address any challenges or concerns.
Training Documentation and Reporting:Maintain accurate training records, including attendance, assessments, and feedback.
Prepare training reports and provide updates to the management team on the progress and impact of the training initiatives.
Skills and Qualifications:
- **Bachelor's degree in Business, Marketing**, or a related field (preferred).
- Proven experience as a Sales Trainer or a similar role in a BPO or sales-focused environment.
- Strong knowledge of sales techniques, customer relationship management (CRM) systems, and sales tools.
- Excellent communication and presentation skills to deliver engaging training sessions.
- Ability to analyze sales performance data and identify areas for improvement.
- Effective coaching and mentoring abilities to develop sales representatives.
- Strong organizational skills with the ability to manage multiple training programs simultaneously.
- Flexibility to adapt training approaches based on the needs and learning styles of trainees.
- High energy, enthusiasm, and passion for sales training and development.
- Basic Computor and Excel Knowledge.
**Salary**: From ₹25,000.00 per month
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Speak with the employer**
+91 9599199523
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