Gobi Customer Service

1 week ago

Cherlapally Hyderabad Telangana, India NISC Export Services Full time

**Plot No.95/1, Phase - II, IDA Cherlapally, Hyderabad - 500 051** **_Job Title: GOBI Customer Service/Order Management Technician _** **About Company**: NISC Export Services (NES), a strategic software development partner of EBSCO Information Services (EIS) of Ipswich, Massachusetts is seeking "Gobi Customer Service/Order Management Technician" for its location at Cherlapally, Hyderabad. NES provides quality metadata services to world-class database publishers and institutes of higher education. We deliver unmatched value through a combination of process excellence, quality control and services such as information & content development, metadata modelling, controlled vocabulary services, data preparation, software development, product quality product development. NES is renowned for its mastery in the de-duplication of bibliographic and metadata records through the creation of composite records. **About EBSCO**: EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases — all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 6,500 people worldwide. We are the leader in our field due to our cutting-edge technology, forward - thinking philosophy, and top-notch workforce. EIS, a division of EBSCO Industries Inc., based in Birmingham, AL, is ranked in the top 200 of the nation’s largest, privately held corporations according to _Forbes_ magazine. EBSCO is a company that will motivate you, inspire you, and allow you to grow. We are looking for the best. If you are too, we encourage you to explore our unique opportunities. **(a) Basic Function**: - Support Customer Relations team by assisting with projects related to YBP. **(b) Essential Functions**:This role may include some or all of these functions: Answer Product related questions (both technical and service related) and resolve concerns in a etc. Ensure all communication and activities are logged. Assist in project work of a repetitive nature. Prioritize tasks in fast-paced environment. **NISC Export Services Pvt. Ltd. (NES)** **Plot No.95/1, Phase - II, IDA Cherlapally, Hyderabad - 500 051** Understand the technical environment, products service, systems used for YBP and CRM. **_Required Qualifications: _** Any Graduate with excellent verbal communication; excellent written communication; positive attitude & team player Proficiency in Macros will be an added advantage. **_Preferred Qualifications: _** Excellent time management, multi-tasking, and good Internet browsing skills Library industry related experience a plus Outstanding organizational skills, thrives in a structured work environment Excellent verbal communication; Excellent written communication; Positive attitude & team player. **_Educational Qualifications: _** Preferably a graduate with proven experience in handling International Customer Support. **Work Location**:Hyderabad (Cherlapally).

  • Gobi Customer Service

    2 days ago

    Hyderabad, Telangana, India NISC Exports LTD Full time

    **Title: GOBI Customer Service/Order Management Technician** - **About Company**:_ **NISC Export Services (NES),** a strategic software development partner of EBSCO Information Services (EIS) of Ipswich, Massachusetts is seeking "Technical Support Project Rep." for its location at Cherlapally, Hyderabad. - _ **(a) Basic Function**: - Support Customer...

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    Title: GOBI Customer Service/Order Management TechnicianAbout Company:NISC Export Services (NES), a strategic software development partner of EBSCO Information Services (EIS) of Ipswich, Massachusetts is seeking "Technical Support Project Rep." for its location at Cherlapally, Hyderabad.NES provides quality metadata services to world-class database...

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