Front Desk Administrator

5 days ago

Surat Gujarat, India Complete job Full time

+ Front Desk Administrator

We are looking for a highly organized and customer-focused Front Desk Administrator to manage walk

contact for clients, offering information on student visa services, handling administrative tasks, and

maintaining accurate records. This role is crucial in ensuring smooth office operations and support

students through their visa and educational journeys.

+ Roles and Responsibilities:
Front Desk

Administrator

1. Handle walk-in inquiries and provide initial information about student visa services.

2. Record and maintain accurate data for all walk-in clients.

3. Serve as the primary point of contact for walk-in clients, ensuring a welcoming and

professional atmosphere.

4. Direct clients to appropriate counselors based on their individual needs.

5. Provide general administrative support, including document scanning and coordinating

courier services.

+ Competency Attributes

Skill:
Knowledge:
+ Self-Image:
+ Traits:
6. Conduct follow-up calls with walk-in clients and IELTS students, recording interactions

accurately.

7. Track IELTS faculty schedules and monitor student progress.

8. Maintain and update Excel sheets for Canadian colleges and universities.

9. Perform follow-up calls with clients as needed, ensuring all communications are timely and

well-documented.

10. Assist with other administrative tasks as assigned by management to support off

operations.

1. Excellent communication skills (both verbal and written).

2. Proficiency in Microsoft Office Suite, particularly E

3. Strong organizational and multitasking abilities.

4. Attention to detail in data entry and record-keeping.

5. Customer service-oriented with a friendly and approachable demeanor.

6. Effective time management skills to handle multiple responsibilities.

7. Ability to work effectively with diverse populations.

1. Basic understanding of student visa processes for various countries.

2. Familiarity with IELTS testing procedures and requirements.

3. Knowledge of general office procedures and use of office equi

4. Awareness of cultural differences and international education systems.

1. Views themselves as a professional and reliable team member.

2. Sees their role as essential in supporting students' educational aspirations.

3. Perceives themselves as a friendly and approachable first point of contac

1. Knowledge of general office procedures and use of office equi

2. Patient and empathetic towards clients' needs and concerns.

+ Motives:
3. Detail-oriented in handling documentation and administrative tasks.

4. Adaptable and flexible in managing various responsibilitie

5. Positive and enthusiastic attitude, especially in customer interactions.

6. Dependable and punctual in completing assigned duties.

7. Proactive in taking initiative to improve processes and services.

1. Strong desire to help students achieve their educational goals.

2. Interest in working within an international education environment.

3. Motivation to learn about different cultures and education systems.

4. Commitment to delivering excellent customer service.

5. Ambition to grow and develop within the organization.

Timing: 10-7 PM

Working Days: 6

Location: Ghod Dhod Road

Contact: Saumya /7984150962

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

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