
Service Staff
2 days ago
**Location**: Valara, Near Adimali
**Job Type**: Full-time / Part-time
**Working Hours**:
- **Full-Time**: (8:00 AM - 8:00 PM | **8-hour** effective shift with breaks)
- **Part-Time**: Flexible shifts (to be discussed during interview) (**6-hour shifts**)
**Pay & Benefits**:
- **Full-Time (8-hour shift)**: ₹10,000 - ₹14,000/month
- **Part-Time** (**6-hour shift)**: ₹6,000 - ₹8,000/month
- **Monthly performance incentives** based on sales & customer feedback
- **Referral bonus** for bringing in new team members
**Job Summary**:
We are looking for friendly, efficient, and energetic **Service Staff** to join our café team. The role involves taking customer orders, serving food and beverages, handling payments, assisting with inventory, and ensuring guests enjoy a smooth and pleasant dining experience. Both full-time and part-time positions are available.
**Key Responsibilities**:
- Greet and welcome customers warmly
- Assist with seating and provide menus
- Take accurate food and beverage orders
- Serve food and drinks promptly and professionally
- Handle customer queries and resolve complaints politely
- Ensure tables and service areas are clean and well-maintained
- Support takeaway and billing operations when required
- Accurately process payments (cash, credit, debit) using a POS system
- Issue receipts and ensure transaction accuracy
- Balance the cash drawer at the end of each shift and maintain accurate records
- Assist in basic inventory management and restocking of service stations
- Notify management of reordering needs
- Assist with order processing and support kitchen or counter staff when required
- Follow hygiene and safety standards at all times
- May be responsible for upselling, making recommendations, and handling reservations
**Requirements**:
- Prior experience in a café or service role is an advantage (not mandatory)
- Basic understanding of food and beverages
- Friendly, respectful, and customer-focused attitude
- Good communication skills in English or Malayalam (Hindi is a plus)
- Ability to work in a team and under pressure
- Willingness to work flexible hours, including weekends
**Additional Info**:
- Uniform will be provided
- Must be punctual, reliable, and maintain a neat appearance
- Accommodation provided for **male staff only**
- **Food not provided**
**Job Types**: Full-time, Part-time, Permanent
Pay: ₹6,000.00 - ₹14,000.00 per month
Expected hours: 42 - 56 per week
**Benefits**:
- Commuter assistance
- Flexible schedule
- Health insurance
Schedule:
- Day shift
- Evening shift
- Fixed shift
- Morning shift
Supplemental Pay:
- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Shift allowance
Ability to commute/relocate:
- Idukki, Kerala: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Secondary(10th Pass) (preferred)
**Experience**:
- Café/Restaurant Service Staff: 1 year (required)
**Location**:
- Idukki, Kerala (preferred)
Work Location: In person
Application Deadline: 06/06/2025
Expected Start Date: 10/06/2025
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