Customer Service Representative
4 days ago
**Key Responsibilities**:
- **Customer Interaction**:
- Provide accurate information regarding products, services, and policies.
- Assist customers in troubleshooting technical issues and resolving product/service problems.
- **Issue Resolution**:
- Identify and assess customers’ needs to achieve satisfaction.
- Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
- Escalate complex issues to higher-level support or relevant departments as necessary.
- **Customer Relationship Management**:
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Maintain records of customer interactions, process customer accounts, and file documents.
- Follow communication procedures, guidelines, and policies.
- **Product and Service Knowledge**:
- Stay updated on product information, changes in services, and company policies.
- Provide customers with product usage advice and technical support.
- **Performance Metrics**:
- Meet personal/team qualitative and quantitative targets.
- Document all interactions in the CRM system accurately.
- Contribute to team effort by accomplishing related results as needed.
**Qualifications**:
- **Education**:
- High school diploma or equivalent; college degree preferred.
- **Experience**:
- Proven customer support experience or experience as a client service representative.
- Experience with CRM systems and practices.
- **Skills**:
- Strong phone contact handling skills and active listening.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
- **Personal Attributes**:
- Customer-focused and adaptable to different personality types.
- Problem-solving skills with an ability to remain calm under pressure.
Pay: ₹8,398.64 - ₹22,849.96 per month
Schedule:
- Day shift
- Morning shift
Work Location: In person
**Speak with the employer**
+91 9154298015
-
Customer Support Representatives
2 days ago
Visakhapatnam, India Novisync Full time**Location**: Vizag Andhra Pradesh IndiaStart Date: 03/18/2024Experience Needed: 0-1- Job Description: Customer Support Representative Qualifications: - High school diploma or equivalent required; associate's or bachelor's degree preferred. - Previous customer service experience is beneficial but not always required. - Excellent communication skills, both...
-
Customer Care Representative
8 hours ago
Visakhapatnam, India Tanasvi Technologies Full time**Job Title**: Customer Care Representative (Female Only) **Location**: Visakhapatnam **Salary**: INR 15,000 per month **Company**: Train Dhaba **Key Responsibilities**: - Respond to customer inquiries and provide detailed information about our services. - Assist customers in making reservations and placing orders. - Address and resolve customer issues,...
-
Customer Care Representative
1 week ago
Visakhapatnam, India Tanasvi Technologies Full time**Job Title: Customer Care Representative (Female Only)** **Location: Visakhapatnam** **Salary: INR 15,000 per month** **Company: Train Dhaba** **Key Responsibilities**: Respond to customer inquiries and provide detailed information about our services. Assist customers in making reservations and placing orders. Address and resolve customer issues,...
-
Customer Support Representative
8 hours ago
Visakhapatnam, India Rozgaarwala.com Full time*HIRING FOR MNC!!!* CUSTOMER SERVICE REPRESENTIVE AT VIZAG!!! Profile - Customer Service Representative - Non voice process Location - VIZAG Experience 1 Year mandatory in any stream. Graduation mandatory Salary - 1.80 to 2.90 LPA + allowances Language - English and hindi speaking skills is required. Immediate joining EXPERIENCE CANDIDATES can apply!!!!!...
-
Customer Care Representative
1 week ago
Visakhapatnam, India E-TOP WALLET TECHNOEDGE PRIVATE LIMITED Full time**"Responsibilities**: Provide accurate information and assistance regarding products, services, policies, and promotions. Resolve customer complaints or concerns in a timely and satisfactory manner. Escalate complex issues to the appropriate department for further resolution. Process orders, returns, exchanges, and refunds accurately and efficiently....
-
Customer Care Representative
2 weeks ago
Visakhapatnam, India E-TOP WALLET TECHNOEDGE PRIVATE LIMITED Full time**"Responsibilities**: Provide accurate information and assistance regarding products, services, policies, and promotions. Resolve customer complaints or concerns in a timely and satisfactory manner. Escalate complex issues to the appropriate department for further resolution. Process orders, returns, exchanges, and refunds accurately and efficiently....
-
Sales Representative
2 weeks ago
Visakhapatnam, India vasmigroup Full timeield sales executives are responsible for selling and promoting products or services to new and existing customers. They use different methods, such as door-to-door sales, cold calling or event exhibitions, to make these sales. Sales executives usually have specific sales targets to achieve and an incentive-focused salary component that rewards them for...
-
Sales Representative
2 days ago
Visakhapatnam, India Motivgo Educational Academy Pvt. Ltd Full time**Job Roles & Responsibilities**: Visits to schools, Colleges, and Tuition centers for generating leads. Selling DMIT service to students (+3 years of age) Meet weekly, monthly, and quarterly sales quotas Prepare and submit Daily sales reports to management Meet and exceed sales targets (Closing deals) Successfully create a business from new and...
-
Telesales Representative
4 days ago
Visakhapatnam, Andhra Pradesh, India 2nidi Financial Service Full timePosition: Tele caller - Female Experience: Minimum 1-3 years in Sales / Tell calling Salary: ₹12,000 - ₹25,000 (Based on experience & performance) Key Responsibilities: Make outbound calls to customers for sales and follow-ups Explain products and services clearly with good communication Handle customer objections calmly and professionally Maintain call...
-
Customer Service Assistant
8 hours ago
Visakhapatnam, India Venture offshore infomatrix Pvt Ltd Full timeLooking for Graduates with Excellent verbal and written English skills (Preferably Female). - 1-2 Years of Experience in Customer service Assistance (International Voice calling ). - Flexible to work in Night shifts. - Work from Office Only. **Job Types**: Full-time, Regular / Permanent **Salary**: Up to ₹250,000.00 per year Schedule: - Night...