Customer Care Representative

1 week ago

Visakhapatnam, India E-TOP WALLET TECHNOEDGE PRIVATE LIMITED Full time

**"Responsibilities**: Provide accurate information and assistance regarding products, services, policies, and promotions. Resolve customer complaints or concerns in a timely and satisfactory manner. Escalate complex issues to the appropriate department for further resolution. Process orders, returns, exchanges, and refunds accurately and efficiently. Document customer interactions, inquiries, and resolutions in the CRM system. Follow up with customers to ensure their needs have been met and inquiries resolved. **Requirements**: High school diploma or equivalent; some college education is a plus. Proven experience in a customer service role, preferably in a contact center or similar environment. Excellent verbal and written communication skills. Active listening skills and the ability to empathize with customers. Strong problem-solving and conflict resolution abilities. Proficiency in using computer systems and customer service software. Flexibility to work in shifts, including evenings, weekends, and holidays if required." Provide accurate information and assistance regarding products, services, policies, and promotions. Resolve customer complaints or concerns in a timely and satisfactory manner. Escalate complex issues to the appropriate department for further resolution. Process orders, returns, exchanges, and refunds accurately and efficiently. Document customer interactions, inquiries, and resolutions in the CRM system. Follow up with customers to ensure their needs have been met and inquiries resolved. **Requirements**: High school diploma or equivalent; some college education is a plus. Proven experience in a customer service role, preferably in a contact center or similar environment. Excellent verbal and written communication skills. Active listening skills and the ability to empathize with customers. Strong problem-solving and conflict resolution abilities. Proficiency in using computer systems and customer service software. Flexibility to work in shifts, including evenings, weekends, and holidays if required." **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹18,000.00 - ₹28,000.00 per month **Benefits**: - Food provided Schedule: - Day shift - Monday to Friday Supplemental pay types: - Overtime pay Ability to commute/relocate: - Visakhapatnam, Andhra Pradesh: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - Hindi (preferred) - English (preferred)

  • Customer Care Representative

    2 weeks ago

    Visakhapatnam, India SAUBHAGYA HUMAN CARE PRIVATE LIMITED Full time

    **Responsibilities**: 2. Issue Resolution: Identify and troubleshoot customer issues, providing appropriate solutions or escalating complex problems to higher-level support teams. 3. Customer Satisfaction: Ensure customer satisfaction by actively listening to customer concerns, empathizing with their situations, and going the extra mile to meet their...

  • Customer Care Representative

    2 weeks ago

    Visakhapatnam, India E-TOP WALLET TECHNOEDGE PRIVATE LIMITED Full time

    **"Responsibilities**: Provide accurate information and assistance regarding products, services, policies, and promotions. Resolve customer complaints or concerns in a timely and satisfactory manner. Escalate complex issues to the appropriate department for further resolution. Process orders, returns, exchanges, and refunds accurately and efficiently....

  • Customer Care Representative

    2 weeks ago

    Visakhapatnam, India E-TOP WALLET TECHNOEDGE PRIVATE LIMITED Full time

    **"Responsibilities**: Provide accurate information and assistance regarding products, services, policies, and promotions. Resolve customer complaints or concerns in a timely and satisfactory manner. Escalate complex issues to the appropriate department for further resolution. Process orders, returns, exchanges, and refunds accurately and efficiently....

  • Customer Support Representatives

    4 days ago

    Visakhapatnam, India Novisync Full time

    **Location**: Vizag Andhra Pradesh IndiaStart Date: 03/18/2024Experience Needed: 0-1- Job Description: Customer Support Representative Qualifications: - High school diploma or equivalent required; associate's or bachelor's degree preferred. - Previous customer service experience is beneficial but not always required. - Excellent communication skills, both...

  • Customer Care Executive

    7 days ago

    Visakhapatnam, India SAUBHAGYA HUMAN CARE PRIVATE LIMITED Full time

    **Responsibilities**: 2. Issue Resolution: Identify and troubleshoot customer issues, providing appropriate solutions or escalating complex problems to higher-level support teams. 3. Customer Satisfaction: Ensure customer satisfaction by actively listening to customer concerns, empathizing with their situations, and going the extra mile to meet their...

  • Sales Representative

    2 weeks ago

    Visakhapatnam, India Mee 2 Bee Full time

    Visakhapatnam, AP, India Rs 350,000.00 - 450,000.00 (Indian Rupee) Job Openings Sales Representative About the job Sales Representative **About Believe Cosmetics Pvt Ltd (Believe Pte) in INDIA** **Believe Pte. Ltd** is a Singapore-based FMCG conglomerate that prides itself in creating effective solutions for people around the world in the wellness, beauty...

  • Customer Service Representative

    6 days ago

    Visakhapatnam, India Alumze Full time

    **Key Responsibilities**: - **Customer Interaction**: - Provide accurate information regarding products, services, and policies. - Assist customers in troubleshooting technical issues and resolving product/service problems. - **Issue Resolution**: - Identify and assess customers’ needs to achieve satisfaction. - Handle customer complaints, provide...

  • Customer Care

    2 weeks ago

    Visakhapatnam, Andhra Pradesh, India Cyber Space Digital Full time

    Job Summary We are seeking a highly organized and customer-focused individual to fill the role of Customer Care & Reception Associate. This role will be the first point of contact for our customers and visitors, providing exceptional customer service and support. Key Responsibilities "Customer Care & Reception Associate" 1. Greet Visitors: Welcome visitors,...

  • Medical Representative

    2 weeks ago

    Visakhapatnam, India QUAGMIRE IT SERVICES LLP Full time

    **Position: Medical Representative**: **Job Location**: **Visakhapatnam, Andhra Pradesh.**: Package : Up to 20% hike on the present package. **Contract Details**: **This is a full-time position with a competitive salary and benefits package.**: **Key Responsibilities**: - **Promote and sell Indoco Remedies Ltd products to doctors, hospitals, and pharmacies...

  • Medical Representative

    4 days ago

    Visakhapatnam, India MV Outsourcing Pvt Ltd Full time

    **Medical Representative Responsibilities**: - Selling the company's medications to doctors, pharmacists, and other relevant healthcare professionals. - Scheduling appointments with doctors, pharmacists, and other healthcare professionals to promote company medications. - Developing an in-depth understanding of company medications. - Building and...