Customer Care Representative
2 days ago
**"Responsibilities**: Provide accurate information and assistance regarding products, services, policies, and promotions. Resolve customer complaints or concerns in a timely and satisfactory manner. Escalate complex issues to the appropriate department for further resolution. Process orders, returns, exchanges, and refunds accurately and efficiently. Document customer interactions, inquiries, and resolutions in the CRM system. Follow up with customers to ensure their needs have been met and inquiries resolved. **Requirements**: High school diploma or equivalent; some college education is a plus. Proven experience in a customer service role, preferably in a contact center or similar environment. Excellent verbal and written communication skills. Active listening skills and the ability to empathize with customers. Strong problem-solving and conflict resolution abilities. Proficiency in using computer systems and customer service software. Flexibility to work in shifts, including evenings, weekends, and holidays if required." Provide accurate information and assistance regarding products, services, policies, and promotions. Resolve customer complaints or concerns in a timely and satisfactory manner. Escalate complex issues to the appropriate department for further resolution. Process orders, returns, exchanges, and refunds accurately and efficiently. Document customer interactions, inquiries, and resolutions in the CRM system. Follow up with customers to ensure their needs have been met and inquiries resolved. **Requirements**: High school diploma or equivalent; some college education is a plus. Proven experience in a customer service role, preferably in a contact center or similar environment. Excellent verbal and written communication skills. Active listening skills and the ability to empathize with customers. Strong problem-solving and conflict resolution abilities. Proficiency in using computer systems and customer service software. Flexibility to work in shifts, including evenings, weekends, and holidays if required." **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹18,000.00 - ₹28,000.00 per month Schedule: - Day shift - Monday to Friday Ability to commute/relocate: - Visakhapatnam, Andhra Pradesh: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - Hindi (preferred) - English (preferred)
-
Customer Care Representative
2 days ago
Visakhapatnam, India SAUBHAGYA HUMAN CARE PRIVATE LIMITED Full time**Responsibilities**: 2. Issue Resolution: Identify and troubleshoot customer issues, providing appropriate solutions or escalating complex problems to higher-level support teams. 3. Customer Satisfaction: Ensure customer satisfaction by actively listening to customer concerns, empathizing with their situations, and going the extra mile to meet their...
-
Customer Care Representative
1 week ago
Visakhapatnam, India FR Engimech Private Limited Full time"**Responsibilities**: Provide accurate information and assistance regarding products, services, policies, and promotions. Resolve customer complaints or concerns in a timely and satisfactory manner. Escalate complex issues to the appropriate department for further resolution. Process orders, returns, exchanges, and refunds accurately and efficiently....
-
Customer Service Representative
2 weeks ago
Visakhapatnam, India SAN Group Full time**Job Location: Near Rama talkies, Visakhapatnam,** **Interview Location: Gajuwaka.** We are looking for a pleasant Customer Service Representatives, customers happy is a critical part of any strategy for business growth. And central to that effort are your frontline customer service representatives. The ability to actively listen to customers when they...
-
Customer Care Executive
6 days ago
Visakhapatnam, India Bivio Solutions private ltd Full timeWe are looking for a qualified Customer Care Executive to boost sales by reaching out to current and possible agents. To this end, the Customer Care Executive will be required to obtain lists of individuals' information and to source data for additional members of the target audience. You should also jot down important notes during conversations to...
-
Customer Care Representative
2 weeks ago
Visakhapatnam, Andhra Pradesh, India SISIYA EDTECH PVT LTD Full time**Job Title**: Customer Care Agent **Location**: SISYA CLASS Office **Job Type**: Full-Time **Experience Required**: 1-3 Years (preferably in EdTech or customer support) **Working Days**: 6 Days a Week **Languages Preferred**: English, Hindi, and at least one regional language **About SISYA CLASS**: SISYA CLASS is a fast-growing EdTech platform offering...
-
Customer Care Executive
2 weeks ago
Visakhapatnam, India SAUBHAGYA HUMAN CARE PRIVATE LIMITED Full time**Responsibilities**: 2. Issue Resolution: Identify and troubleshoot customer issues, providing appropriate solutions or escalating complex problems to higher-level support teams. 3. Customer Satisfaction: Ensure customer satisfaction by actively listening to customer concerns, empathizing with their situations, and going the extra mile to meet their...
-
Customer Sales Representative
1 week ago
Visakhapatnam, India Medi Transcare Pvt. Ltd. Full time**CSR- Customer Service Representative** **Job description / KRAs**: - Responsible for developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Company as a partner of choice - Responsible for collecting field level data as required - Responsible for identifying customer needs and closing...
-
Customer Care Executive
1 week ago
Visakhapatnam, India Touchstone Foundation Full timeTouchstone Foundation and Hare Krishna Movement is a world-wide Movement for many charitable activities. We are looking for a motivated individual to join us as a Customer ( Donor) Service Executive. **Responsibilities** - Oversee the day to day operations of Front Desk Department - Liaise with Donors and Volunteers and maintain good relationship with...
-
Customer Care Executive
2 weeks ago
Visakhapatnam, India Kaya Skin Clinic Full time**Job Description - Customer Care Executive** **Job Purpose**: Customer Care Services runs many of the processes related to the administration & front desk management at the clinic. **Responsibilities**: - Customer call outs (minimum 100 calls per day) - Appointments scheduling/ re-confirmation & drive consumptions - Drive productivity of KT’s (6 kiya...
-
Medical Representative
4 days ago
Visakhapatnam, India ABABIL HEALTH CARE PVT LTD Full time**Job description** **Job Title**: Medical Representative (Medical Equipment) **Medical Sales, Pharma Sales, Devices Sales, Surgical Sales ,Equipment Sales** **Experience: Fresher to 7 Years** **Location**: [Visag ] **Company**: [Ababil healthcare pvt.ltd] We are seeking a motivated and experienced Medical Equipment Sales Engineer to join our dynamic...