Front Desk Receptionist

13 hours ago

Mohali Punjab, India DEEP AYURVEDA PTY LTD Full time

**Job Description: Receptionist**

**Role Overview**: The receptionist serves as the first point of contact for visitors and clients, playing a vital role in the organization’s image. This position involves managing front desk operations, providing administrative support, and ensuring smooth communication within the office.

**Key Responsibilities**:

- **Front Desk Management**:

- Greet and welcome visitors in a friendly and professional manner.
- Manage the reception area, ensuring it is tidy and presentable.
- Answer phone calls, directing them to the appropriate department or taking messages as necessary.
- **Communication**:

- Maintain clear and effective communication with staff, clients, and external partners.
- **Administrative Support**:

- Perform general administrative tasks such as filing, data entry, and document management.
- Assist in scheduling meetings and appointments, coordinating calendars for staff.
- Prepare and distribute correspondence and reports as needed.
- **Office Coordination**:

- Manage office supplies, including ordering and restocking as necessary.
- Support the onboarding process for new employees by coordinating training sessions and providing necessary materials.
- **Record Keeping**:

- Maintain accurate records of visitors and incoming/outgoing mail and packages.
- Assist in maintaining the confidentiality and security of sensitive information.
- **Customer Service**:

- Address client concerns and resolve issues in a timely manner, ensuring a positive experience.
- Collect feedback and communicate it to relevant departments for improvement.
- **Emergency Procedures**:

- Be familiar with emergency protocols and procedures, ensuring safety and compliance in the office.

**Skills and Qualifications**:

- High school diploma or equivalent; additional qualifications in office administration are a plus.
- Proficient in Microsoft Office Suite and office management software.
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- Previous experience in a receptionist or administrative role is preferred.

**Work Environment**:

- Typically works in an office setting with standard office hours.
- May require occasional overtime or flexibility during busy periods.

This role is essential for maintaining a welcoming atmosphere and supporting overall office operations.

Salary : 10,000-15,000

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 1 year (required)

Work Location: In person

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