Front Desk Receptionist

14 hours ago

Mohali Punjab, India KRK Printing Solution ( Neta Ji ) Full time

We are seeking a friendly and proactive Customer Service & Front Desk Receptionist to be the first point of contact for our customers. In addition to attending to walk-in clients and managing calls and leads, this role includes supporting our Instagram presence through basic content updates, replying to DMs, and assisting with promotions. This is a great opportunity for someone who enjoys customer interaction and has a flair for social media.

**Responsibilities**:

- Greet and assist walk-in customers professionally.
- Handle incoming calls, inquiries, and appointment bookings.
- Follow up with leads and assist in converting them into customers.
- Coordinate with the team to ensure smooth order handling and delivery.
- Manage and respond to Instagram DMs and comments.
- Post basic updates or stories on Instagram as needed.
- Support general administrative and front desk tasks.

**Requirements**:

- Strong communication and interpersonal skills.
- Organized, reliable, and detail-oriented.
- Comfortable using Instagram for basic posting and communication.
- Knowledge of social media marketing is a plus.
- Previous experience in customer service or front desk role preferred.

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Paid time off

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Front desk: 1 year (preferred)

Work Location: In person

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