Customer Service

4 days ago

Gautam Budh Nagar, India Vighnaharta Screening Pvt. Ltd. Full time

Please find the below details, requirements and eligibilities.
- International process
- 5.5 Days working
- Rotational shifts (Day + Night)
- Rotational week-offs
- 100% customer service
- Cabs available
- Work from office

**Eligibility**
- **Excellent English** communication is mandatory.
- Fresher are welcomed.
- Experienced can be under-graduate.

**Mandatory documents**

Education documents, experience documents (Offer letter, 3 months salary slips and relieving/experience letter), ID proofs (Adhaar card & PAN card).

**Responsibility**
- Take ownership of customer issues,
- Troubleshoot problems and see them through to resolution,
- Escalate unresolved issues to the appropriate internal teams,
- Collect prompt and accurate from customers,
- Document knowledge in the form of resolutions articles,
- Master the use of helpdesk software.

**Compensation**
- Fresher: 23000 CTC upto
- Experienced: Up to 30000 CTC (Hike will be offered depending upon the last CTC)

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹9,522.67 - ₹30,500.90 per month

**Benefits**:

- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Gautam Buddha Nagar, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (required)

**Speak with the employer**
+91 8076770257

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