Customer Service Representative

2 weeks ago

Indira Nagar, India Allo Health Full time

**About Allo**

Our vision at Allo is to make healthcare more accessible and affordable.

We are a digital health clinic, and we have launched India's first sexual well-being program that’s discreet and reliable. More than 200 million people in India have some form of sexual disorder, and we are here to make the treatment super convenient and discreet.

Our patient-first approach allows for affordable, discreet, and responsible patient-doctor interactions, making Allo a one-stop-shop for end-to-end treatment.
Through this, we also aim to fight the stigma attached to sexual health in our country.

Learn more about ‘why we are doing, what we are doing’ from our blog: Kickstarting
Allo Health

To know more about us, visit allohealth.notion.site

Allo Health has raised $4.4M in the seed funding round led by Nexus Venture
Partners. The funding saw an additional participation from Binny Bansal, and a host of angel investors, including Pranav Pai, Kalyan Krishnamurthy, Sujeet Kumar, Ankit
Bhati, Deepinder Goyal, Rohit MA, Gaurav Munjal, Nitin Gupta, Kunal Shah,
Sandeep Singhal, and Tarana Lalwani.

**About the Role**
As a Customer Support Agent, you will be responsible for responding to the customers and helping in solving queries.

**Core Responsibilities**
- Customer Service needs to respond promptly to requests for service & assistance as needed and follow up as needed.
- Planning / Organisation - Ability to prioritise and manage multiple priorities/deadlines and shift priorities as necessary. Uses time effectively.
- Problem Solving - Identifies and resolves problems in a timely manner. Gather and analyse information skillfully. Develops alternative solutions.
- Judgement - Displays willingness to make decisions. Exhibits sound and accurate judgement. Make timely decisions.
- Professionalism - Approaches others in a tactful manner. Reacts well under pressure. Follow through on commitments.
- Detail Oriented Attention to details and accuracy. Proficient use of MS

Windows and Office (Word, Excel, PowerPoint, Access and Outlook) and familiarity in maintaining a customer database and Internet navigation.
- Taking part in training and other learning opportunities to expand knowledge of company and position.
- Adhering to all company policies and procedures.

**Desired Skills & Experience**
- 1+ years of experience in Customer support in the Health sector.
- High School Diploma or equivalent.
- Strong time management and decision making skills.
- Adaptability and accountability.
- Excellent command over English (Verbal & Written) & Hindi (Verbal)

Language.
- Strong foundation in CRM systems and practices.
- Excellent communication (verbal and written), interpersonal and professional interactive skills are necessary to perform at a high degree of proficiency.

It would be a great opportunity for anyone who likes riding on a 0 to 1 journey and commits to the vision. We'll figure out everything else : )

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Weekend availability

Ability to commute/relocate:

- Indira Nagar, Indira Nagar - 560038, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- total work: 1 year (required)

**Language**:

- Hindi (required)
- English (required)

  • Customer Service Representative

    1 week ago

    Indira Nagar, Nashik, Maharashtra, India Avhad Enterprises Full time

    **Job Title**: Customer Service Representative **Job Summary**: We are seeking a friendly, detail-oriented, and professional Customer Service Representative to join our team. The CSR will be the first point of contact for customers, handling inquiries, resolving complaints, processing orders, and providing information about products and services to ensure...

  • Customer Service Representative

    6 days ago

    Anna Nagar, Tamil Nadu, India Thinking Hats Technology Full time US$ 60,000 - US$ 1,20,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role as a Customer Service Representative located in Quincy, MA. The Customer Service Representative will be responsible for addressing customer inquiries, resolving customer issues, providing information about products and services, and ensuring customer...

  • Customer Service Representative

    3 days ago

    Indira Nagar , Lucknow, Uttar Pradesh, India ARC Solutions Full time

    **Job Title: Customer Service Representative** **Responsibilities**: - Act as the primary point of contact for clients, ensuring their needs are met with efficiency and professionalism. - Active listening to properly understand the demands of the clients. - Dealing with International clients. - Forwarding client’s projects to the Production team. -...

  • Customer Service Representative

    1 week ago

    Indira Nagar , Lucknow, Uttar Pradesh, India ARC Solutions Full time

    **Job Title: Customer Service Representative** **Responsibilities**: - Act as the primary point of contact for clients, ensuring their needs are met with efficiency and professionalism. - Active listening to properly understand the demands of the clients. - Dealing with International clients. - Forwarding client’s projects to the Production team. -...

  • Customer Service Representative

    7 days ago

    Sahibzada Ajit Singh Nagar, India Ultrafresh Full time

    Mohali **Department** Customer Service Representative **Required Skills**: We are looking for an experienced Customer Service Representative to provide excellent customer service and to promote this idea throughout the organization. Roles and Responsibilities and we may come up with a FRESH position for you!

  • Customer Service Representative

    1 week ago

    Viman Nagar, Pune, Maharashtra, India Rightways Air Logistics Private Limited Full time

    **Company Description** Rightways Air Logistics Pvt Ltd is an established company in the field of Express Air Logistics services. With 34 strategically located branch offices across India, we provide dedicated route vehicles, communication systems, technological support, and ground and airport coordination to ensure efficient and prompt delivery of...

  • Customer Service Representative

    1 week ago

    Shivaji Nagar, Bengaluru, Karnataka, India hirebloc Full time

    **Position Title**: Customer Service Representative **Department**: Customer Service **Location**: SHIVAJI NAGAR FRESHERS CAN APPLY **Job Type**: Full-time **Job Summary**: We are seeking a dynamic and customer-oriented individual to join our Customer Service team. The Customer Service Representative will play a crucial role in ensuring customer...

  • Supervisor - Customer Support

    2 weeks ago

    Indira Nagar, India Royal Brothers Full time

    Overseeing and assessing customer service staff activities, and providing them with regular performance and improvement-related feedback. - Strategizing and monitoring the daily activities of customer service operations. - Prioritize, assign, evaluate and supervise the work of all Customer Service Representatives. Provides coaching and guidance for...

  • Supervisor - Customer Support

    4 days ago

    Indira Nagar, India Royal Brothers Full time

    Overseeing and assessing customer service staff activities, and providing them with regular performance and improvement-related feedback. - Strategizing and monitoring the daily activities of customer service operations. - Prioritize, assign, evaluate and supervise the work of all Customer Service Representatives. Provides coaching and guidance for...

  • Customer Service Representative

    2 weeks ago

    Shivaji Nagar, Pune, Maharashtra, India Unicorn Infosolutions Pvt. Ltd (Apple Authorised Service Provider) Full time

    Unicorn is an Apple Authorised Service Provider. Kindly have a look at our website for more information. We are looking for a Customer Service Representative for our Pune locations. As a Technician, you help Apple Product owners get quick, efficient support — developing strong, positive relationships with Apple. When a customer needs assistance, you...