Server Staff

5 days ago

Nungambakkam Chennai Tamil Nadu, India Kothari Industrial Corporation Ltd Full time

**Job Title**: Waiter/Waitress

**Location**: Nungambakkam, Chennai

Job Summary:
We are looking for a dedicated and personable Waiter/Waitress to join our restaurant team. You will be responsible for ensuring that guests have a satisfying dining experience by providing excellent customer service, taking orders accurately, serving food and beverages promptly, and accommodating any special needs or requests. As a Waiter/Waitress, you will represent our restaurant with professionalism and genuine hospitality.

Key Responsibilities:

- **Customer Service**:

- Greet guests warmly, making them feel welcome and valued.
- Answer any questions about the menu, daily specials, or dietary options.
- Offer recommendations to help guests make informed menu choices.
- **Order Taking and Serving**:

- Take orders accurately and input them into the POS system.
- Serve food and drinks promptly, ensuring correct presentation and temperature.
- Monitor table progress, promptly addressing guests’ needs and requests.
- **Table Management**:

- Prepare tables by setting up linens, silverware, and glasses.
- Keep tables clean and organized throughout the meal.
- Clear dishes and glasses as needed to maintain a tidy dining area.
- **Knowledge and Compliance**:

- Possess a thorough knowledge of the menu, including ingredients, preparation methods, and dietary information.
- Follow health and safety regulations to ensure food and beverages are handled safely.
- Comply with all policies regarding responsible alcohol service.
- **Team Collaboration**:

- Work seamlessly with kitchen staff and other restaurant team members to ensure efficient service.
- Communicate special instructions or allergy notes to the kitchen staff.
- **Payment Processing**:

- Present bills to guests and process payments accurately.
- Handle cash and card transactions responsibly, ensuring accuracy.
- **Upselling and Enhancements**:

- Recommend additional items, such as desserts or wine pairings, to enhance the guest experience.

**Requirements**:

- **Previous Experience**: Proven experience as a waiter/waitress in a fast-paced environment is a plus.
- **Physical Stamina**: Ability to stand, walk, and carry heavy trays for extended periods.
- **Interpersonal Skills**: Friendly, attentive, and able to manage difficult situations calmly.
- **Communication Skills**: Strong verbal communication skills for interacting with guests and team members.
- **Adaptability**: Ability to multitask and handle various demands during busy shifts.

Food and Accommodation Provided

Both Male and Female can apply

Immediate Joiners Preferred.

**Job Types**: Full-time, Permanent

**Benefits**:

- Provident Fund

Schedule:

- Morning shift
- Rotational shift

Ability to commute/relocate:

- Nungambakkam, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- total work: 1 year (preferred)
- Waiter: 1 year (preferred)

**Language**:

- English (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Work Location: In person

Expected Start Date: 14/11/2024

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