Associate

6 days ago


Mumbai Maharashtra, India Connect Galaxy Full time

_**We are Hiring**_

**Designation**: Associate

**Process**: Voice Process

**Shifts**: 24*7/ shifts & 5 day's working

**Salary**: Upto 6lpa

**Perks**: Cab facilities available (within 25 Kms of office location).

**Location**: Airoli, Mumbai.

**Details**:

- Travel Customer Service
- Resolution for Issues with regards to ticketing/ schedule change.
- Ticketing/ Fare Auditing, Schedule changes, name corrections, MCOs, Residuals, manual calculations, complex itineraries (international, multi-destination, different currencies), etc. Ticket issuance.
- Voice Customer Service
- Airline, Hotel, Cab Reservations.
- Experience, Education, and Certification:

- High school degree or equivalent (required)
- College degree (preferred)
- Experience in retail, sales/service or other "helping" business (preferred)
- Travel experience (preferred)
- Contact center experience (preferred)
- 2 years GDS (Amadeus/ Sabre/ Galileo/ Worldspan) experience required (Amadeus preferred)
- Minimum 1-2 years’ experience in ticket settlement in ARC and/or BSP preferred.
- Detailed knowledge and experience directly working in airline GDS systems - Sabre and Amadeus.
- Farelogix experience is preferred.
- ix knowledge a plus.
- Excellent Communication Skills Both Verbal and Written Required.

**Job Types**: Full-time, Permanent

Pay: ₹500,000.00 - ₹600,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- How many years of Experience you have in International process?
- Pick up a skill in which you have experience (Amadeus/ Sabre/ Galileo/ Worldspan) ?

Work Location: In person

**Speak with the employer**
+91 7200585293



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