Customer Support Associate

1 week ago


Mylapore Chennai Tamil Nadu, India 24x7 Corporate Solutions Full time

**Job Area: Customer Support - Voice (Inbound)**

Our client is a leading lifestyle consumer products manufacturing company that is looking for Customer Support professionals to manage Inbound enquires from the customers related to the company products & their eCommerce services.

**Job description**
- Respond to customer complaints with the specified TAT
- Updating CRM & maintain logs of all customer interactions
- Should be fluent in English, Hindi and one more regional language
- Experience in any CRM tool (preferable FreshDesk) & excellent knowledge of MS Excel
- Relevant experience in the customer service area

**Salary**: ₹300,000.00 - ₹500,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

**Education**:

- Bachelor's (required)

**Speak with the employer**
+91 9677222216



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