Collection Executive
2 days ago
**Role:
- Recovery / Telecollection Executive**
**Job Location**: Sector 125, Noida
**Department**: Collections / Recovery
**Job Summary**:
**Key Responsibilities**:
- Make outbound calls to customers for payment follow-up of overdue accounts.
- Provide account information and resolve queries related to payments.
- Maintain a record of customer interactions and update the recovery status in the system.
- Negotiate repayment plans or settlements, if authorized.
- Escalate accounts requiring legal or field intervention to the appropriate team.
- Ensure daily, weekly, and monthly recovery targets are achieved.
**Requirements**:
- 1-2 years of experience in telecollections/recovery or customer service.
- Good communication skills in Hindi/English.
- Basic computer knowledge (MS Office, data entry, CRM tools).
- Ability to remain calm under pressure and handle difficult conversations.
- Strong negotiation and problem-solving skills.
- Self-motivated with a result-driven attitude.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Rotational shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Experience**:
- Payment recovery : 1 year (preferred)
- Tellecollection : 1 year (preferred)
**Location**:
- Noida, Uttar Pradesh (required)
Work Location: In person
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