Global Customer Support Executive
4 days ago
**ESSENTIAL DUTIES AND RESPONSIBILITIES**:
- This is a full-time on-site role for a Global Customer Support located in Vadodara.
- Address customer concerns, resolve problems, and ensure customer satisfaction.
- Handle customer complaints professionally and escalate issues when necessary.
- Communicate effectively with customers, colleagues, and other departments within the organization.
- Exhibit strong written and verbal communication skills, especially in a multicultural and multilingual context.**QUALIFICATIONS**:
- Ability to resolve customer complaints and maintain customer satisfaction.
- Excellent written and verbal communication skills in English
- Customer Service and Customer Experience skills for American customers desirable
- Ability to work in a night shift.
- Knowledge of customer service principles
- Great attention to detail
- Ability to multitask and manage time effectively.
- Experience in a related field is desired.
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹20,000.00 - ₹22,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- US shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Language**:
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 8200583598
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