Global Customer Support Executive

2 weeks ago

Vadodara Gujarat, India Neelam Enterprise Full time

**ESSENTIAL DUTIES AND RESPONSIBILITIES**:

- This is a full-time on-site role for a Global Customer Support located in Vadodara.
- Address customer concerns, resolve problems, and ensure customer satisfaction.
- Handle customer complaints professionally and escalate issues when necessary.
- Communicate effectively with customers, colleagues, and other departments within the organization.
- Exhibit strong written and verbal communication skills, especially in a multicultural and multilingual context.**QUALIFICATIONS**:

- Ability to resolve customer complaints and maintain customer satisfaction.
- Excellent written and verbal communication skills in English
- Customer Service and Customer Experience skills for American customers desirable
- Ability to work in a night shift.
- Knowledge of customer service principles
- Great attention to detail
- Ability to multitask and manage time effectively.
- Experience in a related field is desired.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹20,000.00 - ₹22,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- US shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 8200583598

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