Subject Matter Expert

Office: Krakow - Porto - Vilnius- Remote: India - Lithuania - Poland - PortugalAbout Revolut

People deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that. With an arsenal of awesome products that span spending, saving, travel, transfers, investing, exchanging and more, we've helped 35+ million customers get more from their money. And we're not done yet.

As we continue our lightning-fast growth,‌ two things are essential to continuing our success: our people and our culture. We've been officially certified as a Great Place to Work in recognition of our outstanding employee experience So far, we have 8,000+ people working around the world, from our great offices or remotely, on our mission. And we're looking for more. We want brilliant people that love building great products, love redefining success, and love turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

Our Customer Support team is the public face of the company and provides first-class front-line support to our millions of customers. We are also internal customer-champions, working with product teams to ensure users stay at the forefront of everything Revolut does

We’re looking for a Subject Matter Expert with solid experience in Financial investigations Someone who will expertise on complex cases in respective LoB (AML/TM/FIU/EE/CHB etc), assisting with the process optimisation and procedures updates. A brave individual who knows how to manage risks and make independent decisions

Up for the challenge? Let’s get in touch

What you’ll be doing
- Performing risk assessment of complex financial crime cases such as money laundering, fraud, TF etc
- Providing expertise for the high risk cases which are escalated from the business
- Enhancing analytical and investigative functions in a respective FC team
- Ensure alignment of our procedures with external regulations and internal policies
- Assessing and validating fincrime risks associated with high risk customers
- Providing high quality and timely independent view on fincrime related risks
- Working closely with team leads of a respective team helping to achieve the goals
- Cooperating closely with vendor partners on a regular basis
- Collaborating on a cross functional level to enhance process and reduce volumes

What you'll need
- Experience in undertaking financial investigations, preferably in a large financial institution, government or law enforcement agency
- Experience in, and strong understanding of, AML/CTF governance and regulatory control frameworks and best practices
- Good knowledge of risk indicators in relation to various money laundering and terrorist financing typologies
- Ability to work multiple cases, work independently and meet strict deadlines
- Strong analytical, critical thinking and decision-making skills
- Excellent report writing skills
- High degree of fluency and written communication skills in English

Nice to have
- SQL skills

Compensation range
- Vilnius: €2,200 - €3,100 gross monthly*
- Lithuania: €2,200 - €3,100 gross monthly*
- Other locations: Compensation will be discussed during the interview process

**Benefits at Revolut**:

- No ping pong tables or bean bag chairs, just benefits you actually want

**Get what you need to succeed**:
- Financial benefits that show we value your work
- Medical insurance for you and your close ones
- Flexibility to work from home, the office or abroad
- A free Revolut Metal subscription loaded with perks
- Exciting events year-round so you can get to know your team- Check out all the benefits at Revolut- Discover our values
- We believe that any success at Revolut comes from two things: our people and our culture. Our culture is our DNA, it defines who we are, how we operate, and how we handle disagreements with each other. We operate, hire, develop, and promote brilliant people based on the values below.
Culture

Get It Done
- Revoluters always push through We stopped listening to excuses a long time ago - we care about results. We believe that grit, determination, skill, smartness, and courage can break through almost any wall.Deliver WOW
- We love building great products, we love delighting our customers, we love turning the complexity of a chaotic world into the simplicity of a beautiful solution that truly solves customer needs.Dream Team
- We select, coach, and retain the top talent only and give them all the support to achieve greatnessNever Settle
- Revolut is for those who always strive for excellence, for those who want to become the best in the world at what they do, for those who would never settle for less. Revolut is for 10x people.Think Deeper
- Logic, reason, and common sense prevail over everything else in decision making at Revolut. We are open-minded, we listen, and we are always in search of the truth.