Aesthetic Counsellor

2 weeks ago

Delhi Delhi, India Skinroots Full time

**Role Overview**

The Aesthetic Counsellor acts as the primary point of contact for patients seeking dermatology and aesthetic services. The role involves understanding patient concerns, explaining suitable treatments, building trust, and ensuring high conversion rates while maintaining excellent patient care.

**Key Responsibilities**
- Welcome patients and build rapport to make them comfortable.
- Conduct initial counselling sessions to understand patient needs (skin, hair, or cosmetic concerns).
- Educate patients about clinic services, procedures, and treatment benefits.
- Prepare and present customized treatment plans in consultation with doctors.
- Handle objections, clarify doubts, and convert inquiries into confirmed bookings.
- Follow up with patients for treatment scheduling, packages, and post-procedure reviews.
- Maintain detailed patient records and update CRM/software.
- Work with doctors, therapists, and the operations team to ensure smooth treatment execution.
- Achieve monthly counselling and sales targets.
- Ensure a professional, ethical, and patient-centric approach at all times.

**Key Skills Required**
- Strong communication and persuasion skills.
- Knowledge of dermatology/aesthetic procedures (laser, peels, anti-aging, hair restoration, etc.).
- Ability to understand patient psychology and handle concerns sensitively.
- Good organizational and follow-up skills.
- Sales-driven, target-oriented, yet patient-first attitude.

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹70,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Leave encashment
- Paid sick time

Application Question(s):

- Do you have prior experience in dermatology, cosmetology, or aesthetics? (Yes/No)
- How many years of counselling or sales experience do you have?
- Are you comfortable with monthly performance targets? (Yes/No)
- What is your current salary?
- What is your expected salary?
- How soon can you join Skinroots Clinic if selected?

Work Location: In person

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