Call Coordinator

2 days ago

Ambattur Chennai Tamil Nadu, India Madras Miles Full time

**Company Description**

Madras Miles is your trusted partner for safe and reliable cab services in Chennai. We offer a wide range of transportation solutions, from daily commutes to airport transfers, ensuring a comfortable and hassle-free experience for all our passengers. Our professional drivers and well-maintained fleet are dedicated to providing timely and efficient service, making every journey with Madras Miles a pleasant one.

**Role Description**

This is a full-time remote role for a Call Coordinator. The Call Coordinator will be responsible for managing incoming and outgoing calls, scheduling appointments, maintaining call logs, and providing excellent customer service over the phone.

**Qualifications**
- Strong communication skills and the ability to multitask effectively
- Excellent customer service abilities and a friendly demeanor
- Proficiency in using call management systems and software
- Attention to detail and strong organizational skills
- Proficiency in Tamil is required, and English proficiency is a bonus.
- Previous experience in a similar role is preferred.

**Job Level**:

- Must be available to join immediately.
- Work from home.

**Job Types**: Full-time, Internship
Contract length: 3 months

Pay: ₹5,000.00 - ₹8,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Work from home

Schedule:

- Day shift
- Evening shift
- Morning shift

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Ambattur, Chennai, Tamil Nadu: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)

**Language**:

- Hindi (required)
- Kannada (required)
- Telugu (required)
- Malayalam (required)
- Tamil (required)
- English (required)

Work Location: In person

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